Hi, I’m
Summer Buese
Relationship Banker
Clearwater,FL
Summary
Client focused professional with 11 years in service and support roles. Experienced in transaction management, client relations, and maintaining efficient workflows. Currently expanding knowledge in aesthetics, bringing a strong commitment to quality care and client satisfaction.
Overview
11
years of professional experience
Work History
Truist
Relationship Banker
10.2022 - Current
Job overview
- Perform back up teller duties, process daily reports, meet and exceed sales referral goals, manage ATM balancing and maintenance
- Answer clients questions and explain available services such as deposit accounts, wire transfers, and securities.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Explained account terms and conditions to customers.
- Verified customer identity and reviewed documentation for accuracy.
Kane's Furniture
Customer Service Representative
06.2021 - 10.2022
Job overview
- Handles payments, financing and refunds within company guidelines
- Identified and resolved discrepancies and errors in customer accounts.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Ashley Furniture Homestore
Customer Service Representative
11.2019 - 06.2021
Job overview
- Process sales orders accurately and efficiently
- Assist customers with the credit application process and financing arrangements as needed
- Maintained sales transaction documentation
- Assist with store opening and closing procedures including cash balancing and daily checklists
- Handle telephone traffic and route calls using professional paging methods
Ruby Tuesday
Host
10.2016 - 11.2019
Job overview
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Skills
- Client Assistance
- Financial Cash Oversight
- Proficient in Dispute Resolution
- Proficient in Banking Operations
- Effective Policy Execution
- Recordkeeping Oversight
- Efficient Account Closings
Willing To Relocate
- St. Petersburg, FL
- Largo, FL
- Clearwater, FL
- Tampa, FL
Education
Clearwater Adult Education CenterClearwater, FL
High School Diploma
01.2020 - 05.2020
Timeline
Relationship Banker
Truist
10.2022 - Current
Customer Service Representative
Kane's Furniture
06.2021 - 10.2022
Clearwater Adult Education Center
High School Diploma
01.2020 - 05.2020
Customer Service Representative
Ashley Furniture Homestore
11.2019 - 06.2021
Host
Ruby Tuesday
10.2016 - 11.2019
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