Summer Campbell
Baytown,TX
Summary
I am highly proficient in clerical duties with 13 years of experience. 13 years of experience with customer service also. I have great computer skills. I am a reliable worker, I like to stay busy, and I am a fast learner who can work well in any enviroment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clerical BDC Representative
Ron Carter Cadillac Hyundai
Clear Lake, TX
03.2021 - Current
- Take high volume calls
- Schedule service appointments
- Transfer calls to the correct department
- Check on warranty for existing customers
- Listen to customer concerns and get them taken care or in a timely and friendly manner
- Check daily calender for service advisor's scheduling
- Filing service and parts contracts
- Coding service and parts contracts
Clerical Assistant
Ron Craft Chevrolet Cadillac
Baytown, TX
11.2018 - 04.2020
- Coding all service tickets
- Went over service and parts contracts
- Processed customer payments
- Filed, faxed, and scanned paper work
- Took extended warranty payments
- Performed these tasks using Microsoft office, word, and excel
- Took high volume service calls
- Scheduled appointments
- CSI calls backs for monthly audit
- Completed and documented loaner contracts while putting customers in loaners
- Verified auto insurance
Waitress/Bartender
Brewingz | Brewingz, LLC
Baytown, TX
08.2014 - 09.2017
- Greeting my tables in a timely manner
- Handled 8-10 tables daily
- Took food and drink orders
- Served meals
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
- CBR reports
Clerical Assistant
Jelly Belly Junction
Mont Belvieu, TX
08.2013 - 05.2014
- Taking calls and resolving any issues with clients
- Sending out reminders for tuition
- Filing paperwork
- Keeping desk area clean
- Making appointments with guests for possible enrollment
- Checking in employers and children in a timely manner
- Provided proper paperwork for enrollment
- Processed payments
Education
High school or equivalent -
Barbers Hill High School
Skills
- Receptionist
- Scheduling
- Filing paperwork
- Contracts
- Clerical
- Microsoft Word
- Outlook
- Microsoft Office
- Data-Entry
- Typing
- Restaurant Experience
- Bartending
- POS
- Microsoft Excel
- Multi-line Phone Systems
- Customer Service
- Accounts Receivable
Certification
- Food Handler/tabc, 10/01/16, 10/31/18
- Administrative Assistant, 01/01/21, Present
Willingtorelocate
- Deer Park, TX
- Baytown, TX
- La Porte, TX
Assessments
- Customer Focus & Orientation, Highly Proficient, 08/01/19
- Receptionist, Highly Proficient, 11/01/19
- Data Entry, Proficient, 07/01/20
Timeline
Clerical BDC Representative
Ron Carter Cadillac Hyundai
03.2021 - Current
Clerical Assistant
Ron Craft Chevrolet Cadillac
11.2018 - 04.2020
Waitress/Bartender
Brewingz | Brewingz, LLC
08.2014 - 09.2017
Clerical Assistant
Jelly Belly Junction
08.2013 - 05.2014
High school or equivalent -
Barbers Hill High School