Summer Elmhorst
Neillsville,WI
Summary
Reliable management professional with a proven track record of maintaining high-quality performance in a fast-paced work environment. Skilled in customer service, organizational management and inventory management. Committed to providing superior customer service and maintaining high standards for customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Subway
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Organize freezer, refrigerator and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Complete regular inventory counts to verify stock levels and forecast future needs.
- Maintain effective supply levels by monitoring, restocking and reordering food stock and dry goods.
- Keep drawer balanced by accurately processing cash, credit and debit payments.
- Record and log food temperatures
- Keep kitchen, counters and dining areas clean and organized.
- Trained new employees to accurately prepare menu items and carry out shift duties.
Server
Pizza Hut
09.2021 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash, credit and debit transactions
- Processed orders and sent to kitchen employees for preparation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Skills
- Customer service
- Organizational skills
- Inventory management
- Money handling
- Fast-paced
- Friendly, positive attitude
- Order management
- Product restocking
- Budgeting and forecasting
Timeline
Assistant Manager
Subway
02.2022 - Current
Server
Pizza Hut
09.2021 - 02.2022
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