Summer Gray
Palm Bay,66212
Summary
Logistics Coordinator with 4 years of experience in dispatching. Good communicator, problem-solver, and empathic. Able to effectively coordinate logistics operations and ensure timely delivery. Experienced in managing inventory, tracking shipments, and resolving any issues that arise. Dedicated to providing excellent customer service and optimizing logistics processes for maximum efficiency.
Overview
10
10
years of professional experience
Work History
Logistics Coordinator
KBR
Olathe, KS
07.2023 - Current
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Registered vendors and customers on database to maintain updated roster.
HR Manger
Visiting Angels
04.2023 - Current
- Developed and implemented employee training and development programs to enhance skills and performance
- Managed and resolved employee relations issues, ensuring fair and consistent treatment of all employees
- Ensured compliance with all federal, state, and local employment laws and regulations
- Provided support and guidance to managers and supervisors in effectively managing and resolving employee relations issues, ensuring fair and consistent treatment of all employees
- Developed and implemented strategies to enhance workplace diversity and create an inclusive and equitable environment
- Developed and implemented effective strategies to streamline HR processes and automate manual tasks, increasing efficiency and productivity
- Oversaw the recruiting, interviewing, and hiring of new staff; consulted with top executives on strategic planning; and served as a link between the organization's management and its employees.
Logistics Coordinator
Nationwide Equipment Transportation
05.2020 - 04.2023
- Implement and manage an efficient and cost-effective transportation system, including developing and maintaining relationships with carriers and negotiating transportation rates and contracts
- Oversee and manage the entire logistics process, from receiving customer orders to coordinating with drivers and ensuring on-time delivery
- Coordinate and oversee the scheduling of all deliveries, ensuring timely and efficient transportation of equipment to various locations nationwide
- Coordinate with customs agents to ensure compliance with import/export regulations.
Paraprofessional III
Olathe public Schools
08.2019 - 05.2021
- Assist in the development and implementation of individualized education plans for students with special needs
- Assist with the development and implementation of Individualized Education Programs (IEPs) for students with special needs
- Provide one-on-one support and assistance to students with special needs to help them access the curriculum and participate in classroom activities effectively
- Provide one-on-one support for students with special needs during classroom instruction
- Collaborate with teachers and other professionals to create a positive and inclusive learning environment for students with special needs.
Dispatcher
Kens Auto Tow
02.2016 - 05.2019
- Implement an efficient scheduling system to maximize dispatching efficiency and minimize response times for calls
- Develop and maintain strong relationships with tow truck drivers and other company personnel to ensure efficient dispatching of services
- Optimize the use of available resources to ensure timely and efficient dispatching of tow trucks to customer locations
- Coordinate with local law enforcement agencies to ensure compliance with traffic laws and regulations during tow truck operations
- Monitor and evaluate the performance of tow truck drivers to identify areas for improvement and provide coaching and training as needed
- Maintain up-to-date knowledge of traffic laws and regulations to ensure compliance during tow truck operations.
Manager
natural Wellness
07.2014 - 02.2016
- Develop and implement strategies to increase customer retention and loyalty, such as loyalty programs, personalized marketing campaigns, and customer satisfaction surveys
- Develop and implement cost-effective wellness programs to improve employee health and productivity
- Develop and implement employee wellness programs to improve overall employee health and well-being
- Identify and analyze emerging wellness trends and market opportunities to stay ahead of competitors and ensure the company's offerings align with customer needs and preferences
- Identify new market trends and opportunities to expand the business
- Develop and implement marketing strategies to attract new customers and increase sales
- Develop and implement strategies to improve the company's reputation and brand image in the wellness industry.
Education
Associates Degree In Criminal Justice -
Rasmussen University
04.2024
High school diploma -
Olathe North Highschool
12.2011
Skills
- Dispatching
- Problem-Solving
- Inventory Management
- Shipping Tracking
- Customer Service
- Import/Export Compliance
- Time Management
- Attention to Detail
- Organizational
- Communication
- Leadership
- Route Optimization
- Teamwork
- Data Analysis
- Logistics Analysis
- Decision-Making
- Scheduling Coordination
- Client Relations
Personal Information
- Age: 29
- Driving License: k03-23-6770
Timeline
Logistics Coordinator
KBR
07.2023 - Current
HR Manger
Visiting Angels
04.2023 - Current
Logistics Coordinator
Nationwide Equipment Transportation
05.2020 - 04.2023
Paraprofessional III
Olathe public Schools
08.2019 - 05.2021
Dispatcher
Kens Auto Tow
02.2016 - 05.2019
Manager
natural Wellness
07.2014 - 02.2016
Associates Degree In Criminal Justice -
Rasmussen University
High school diploma -
Olathe North Highschool