Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Florez

Youngtown,AZ

Summary

Adaptable and diligent team player committed to fostering success while embracing new learning opportunities.

Overview

20
20
years of professional experience

Work History

Logistics Coordinator

Berger Logistics
Waddell, AZ
07.2024 - Current
  • Coordinated dispatch of fleet to ensure timely delivery of goods and services.
  • Monitored GPS tracking systems for real-time vehicle location adjustments to enhance efficiency.
  • Utilized software systems to input data on orders, deliveries, and driver logs for accurate recordkeeping.
  • Optimized routing strategies by analyzing traffic patterns, road closures, and weather conditions.
  • Managed daily schedules, assigning drivers to routes based on customer demands and availability.
  • Maintained communication with drivers via radio or phone to relay updates on traffic and routes.
  • Resolved customer inquiries promptly, addressing issues related to deliveries or pick-ups.

Dispatcher

Stewart Transport
Phoenix, AZ
01.2023 - 06.2024
  • Managed daily schedules, assigning drivers to specific routes based on customer demands and driver availability
  • Monitored GPS tracking systems to track the location of vehicles in real-time and make necessary adjustments to optimize efficiency
  • Coordinated and dispatched a fleet of XX vehicles to ensure timely delivery of goods and services
  • Maintained constant communication with drivers via radio or phone to provide updates on traffic conditions, route changes, or customer requests
  • Utilized computer software systems to input data regarding orders, deliveries, and driver logs for recordkeeping purposes
  • Responded promptly to customer inquiries, resolving issues or concerns related to deliveries or pick-ups
  • Monitored drivers Hours of service to make sure drivers had Efficient hours to make Deliveries.
  • Knowledge of DOT, FMCSA regulations or the transportation industry and knowledge of TMW

Dispatcher

FirstFleet
Tolleson, AZ
07.2021 - 01.2023
  • Tracking and scheduling of Drivers & Freight
  • Monitoring Driver's Hours of Service
  • Experience with TMW
  • Responsible for relay drivers from Arizona to Nevada
  • Responsible for deliveries from Nevada to Utah
  • Responsible for getting drivers to and from California
  • Communication with customers upon deliveries by email and telephone

Dispatcher For All Southwest Region

Ruan
Tolleson, AZ
01.2012 - 01.2023
  • Tracking and scheduling of Drivers & Freight
  • Monitoring Driver's Hours of Service
  • Experience with TMW
  • Responsible for relay drivers from Arizona to Nevada
  • Responsible for deliveries from Nevada to Utah
  • Responsible for getting drivers to and from California
  • Communication with customers upon deliveries by email and telephone
  • Dispatcher for All Southwest Region for all Smiths Stores

Warehouse Associate

C.D.S
Goodyear, AZ
01.2011 - 12.2011
  • Temporary work associate
  • Driver Assistant Unloaded 53ft trailers for Pier 1 Imports stores all over Arizona Driver for a customer for 4 months
  • Made $10.50 Hr.

Warehouse Associate

Amazon Warehouse
Goodyear, AZ
01.2010 - 12.2010
  • Sorted pallets by barcode shape size and color
  • Operated electrical, manual pallet jack, and cherry picker
  • Picked and pulled pallets and customer orders
  • Made $11.75 Hr.

Dishwasher/Busser

Archie's Delicatessen
Surprise, AZ
01.2009 - 12.2010
  • Washed dishes, bussed tables, maintained the bathrooms
  • Rotated products by date and stocked product
  • Cleaned inside and outside area
  • Made $7.25 Hr.

Grocery Clerk

Fry's Food & Drug
Glendale, AZ
01.2007 - 12.2007
  • Sorted product according to pallets
  • Stocked product according to barcode
  • Rotated product according to date
  • Made $8.50 Hr.

Data Analyst

Precision Research
Glendale, AZ
01.2005 - 12.2005
  • Operated auto-dialer to efficiently connect with clients for surveys.
  • Conducted phone surveys to gather valuable data and insights.
  • Compensated at a rate of $6.50 per hour.

Education

High school or equivalent -

Apollo High School
Glendale, AZ

Skills

  • Customer Service
  • Customer support
  • Logistics
  • Order Picking
  • Data analysis skills
  • Trucking
  • Data entry
  • Supply chain management
  • Microsoft Powerpoint
  • Time management
  • Project management
  • Supply chain
  • Reach Truck
  • RF scanner
  • Dispatching
  • Organizational skills
  • Pallet Jack
  • Dispatch
  • Warehouse Management
  • Order picker
  • Warehouse Experience
  • Microsoft Access

Timeline

Logistics Coordinator

Berger Logistics
07.2024 - Current

Dispatcher

Stewart Transport
01.2023 - 06.2024

Dispatcher

FirstFleet
07.2021 - 01.2023

Dispatcher For All Southwest Region

Ruan
01.2012 - 01.2023

Warehouse Associate

C.D.S
01.2011 - 12.2011

Warehouse Associate

Amazon Warehouse
01.2010 - 12.2010

Dishwasher/Busser

Archie's Delicatessen
01.2009 - 12.2010

Grocery Clerk

Fry's Food & Drug
01.2007 - 12.2007

Data Analyst

Precision Research
01.2005 - 12.2005

High school or equivalent -

Apollo High School
Mark Florez