Seasoned Behavioral Health Manager with a robust background adept in mental health counseling and clinical supervision. Excelled in delivering evidence-based therapy, enhancing client care through collaborative team leadership, and achieving program compliance. Skilled in crisis intervention and case management, demonstrating a significant impact on client outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavioral Health Manager
Illumination Foundation Medical Group
Fullerton, CA
10.2021 - Current
Provides individual psychotherapy to clients aged 18 to 65+ utilizing evidence-based and culturally competent interventions in an outpatient setting.
Complete the BPS assessment, PHQ-9, GAD, and MSE, and other appropriate assessments to determine necessary interventions, treatments, and support for enrolled clients.
Completes documentation in the electronic health record (Athena) within 48 hours, and maintains patient records consistent with regulatory requirements and quality assurance standards.
Completes billing expectations in compliance with agency requirements, and provides services consistent with program needs.
Provides therapy services consistent with Medi-Cal standards.
Engages in mandated reporting and follow-up when necessary.
Collaborates with teams, including a psychiatrist, a medical doctor, and substance abuse counselors, to ensure client-centered care and treatment.
Research and build relationships with agencies in the community for client resources and linkage.
Attends clinical and administrative supervision meetings as assigned.
Developed health policies and procedures to ensure compliance with applicable laws and regulations.
Provides clinical supervision, management, and oversight for the care of clients receiving behavioral health services.
SMH Therapist
South Coast Community Services
Mission Viejo, CA
12.2020 - 10.2021
Provided ethical, culturally competent individual therapy, family therapy, and group therapy to children ages 10-18 years old involved in the foster care system.
Utilized a strengths-based approach to providing clinical services.
Produced accurate documentation, completed within the Medi-Cal standards, using the Electronic Medical Records (EMR) platform.
Completed thorough reports and assessments on time, and in a professional manner.
Collaborated with the psychiatrist and direct care staff, providing clinically indicated treatment for clients.
Coordinated mental health services and linkage/consultation services to ensure follow-through on the court-ordered service plan, IEP, mental health plans, etc.
Ensured that work performed equals work documented in the EMR.
Accountable for tracking and meeting the monthly, minimum Direct Service Hour (DSH) expectation.
Complied with quality improvement and quality assurance initiatives.
Maintained confidentiality of work-related information and materials.
Participated in a crisis, on-call rotation for the mental health program at the residential treatment homes.
Engaged community partners, fostering collaborative, professional relationships.
Behavioral Health Therapist
Illumination Foundation
Orange, CA
10.2019 - 12.2020
Provided individual, family, and group psychotherapy to families, individuals, and children experiencing homelessness, utilizing evidence-based and culturally competent interventions.
Completed bio-psycho-social assessments, PHQ-9, GAD, ACE, MMSE, and other appropriate assessments to determine necessary interventions, treatments, and support for enrolled clients.
Provided rehabilitative services to clients, which might include assistance in restoring or maintaining clients' functional skills, daily living skills, social skills, and accessing needed community services, and support resources.
Provides therapy services consistent with program and funding source contractual requirements.
Tracked therapeutic data for grant funding sources.
Collaborated with teams, including the site manager, nursing staff, case management, substance abuse counselors, food service, and transportation, to ensure client-centered care and treatment.
Attended clinical and administrative supervision meetings as assigned.
Served as a preceptor, as determined eligible, for students throughout the community by providing weekly supervision and review of student documentation.
Counselor / Case Manager
BAART Programs
La Puente, CA
07.2017 - 10.2019
Prepared and maintained accurate and timely patient files.
Coordinated care of assigned patients, and presents patient status and concerns to the treatment team accordingly.
Conducted comprehensive patient assessments, and the development and implementation of patient treatment plans according to state OTP regulations.
Provided clinical services, patient care, and opiate addiction counseling services to patients receiving methadone maintenance and detoxification treatment.
Conducted individual counseling sessions.
Provided patient advocacy and liaison services with community and regulatory agencies.
Monitors the condition of the patient to evaluate the success of therapy, and adapt treatment as needed.
Assisted in program evaluation efforts that describe and assess the quality of services.
Complied with all federal and state regulatory standards, as specified.
Coordinated with medical professionals to facilitate annual justifications, approval for step levels, exceptions, and dose adjustments for patients.
Documented patient progress notes, ensuring that frequencies and counseling units are met.
Conducted patient intakes and oriented patients to the program.