Summer Jackson
Frederick,MD
Summary
Dynamic and results-oriented professional with extensive experience in office administration and data management, notably with Frederick County Department of Social Services. Excelled in client relationship management and spreadsheet development, enhancing operational efficiency and data accuracy. Proven ability to manage multiple tasks simultaneously, demonstrating exceptional organizational and verbal communication skills. Achieved a significant improvement in data processing speed and accuracy.
Overview
11
11
years of professional experience
Work History
Office Administrative Assistant
Frederick County Department Of Social Services
09.2017 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
Data Entry Clerk
Music And Arts Center
03.2014 - 09.2017
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Education
No Degree - Gender Studies
University of Maryland Global Campus
Hyattsville, MD05-2027
High School Diploma -
Frederick High School
Frederick, MD06-1995
Skills
- Vendor engagement
- Database entry
- Spreadsheet development
- Proofreading
- Scanning and copying
- Client relationship management
- Telephone reception
- Multitasking and organization
- Human resources
- File management
- Verbal communication
- Spreadsheet management
- Customer engagement
Timeline
Office Administrative Assistant
Frederick County Department Of Social Services
09.2017 - Current
Data Entry Clerk
Music And Arts Center
03.2014 - 09.2017
No Degree - Gender Studies
University of Maryland Global Campus
High School Diploma -
Frederick High School
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