Summer Johnson
Portland,Oregon
Summary
I am a highly motivated and detailed-oriented individual looking to contribute current skills to a new environment. I have obtained a wide variety of communication and organization skills, focusing on time management. I work well under a variety of pressures and would be a valuable team member by facilitating efficient productivity in a fast-paced work space while upholding a positive attitude.
Overview
9
9
years of professional experience
Work History
Bartender
Lighthouse Bar and Restaurant
02.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Kays Bars
07.2022 - 12.2023
- Efficiently opened or closed bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bar Manager
Bear Paw Inn Bar
01.2016 - 07.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Enhanced team productivity through effective scheduling and task delegation.
Office Administration Work Study Student Program
Portland State University, Anthropology Department
09.2015 - 06.2017
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Ensured timely completion of assigned tasks by setting priorities and establishing clear goals for daily activities.
- Assisted with typing, data entry, and answering incoming calls as required.
- Scanned paper records to transfer to digital filing systems.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
Education
Bachelor of Science - Anthropology
Portland State University
Portland, Oregon01.2017
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Cash handling expertise
- Attentive service
- POS System proficiency
- Strong Communication Skills
- Quality Control Standards
- Highly reliable
- Performance Improvement
- Basic accounting
Timeline
Bartender
Lighthouse Bar and Restaurant
02.2023 - Current
Bartender
Kays Bars
07.2022 - 12.2023
Bar Manager
Bear Paw Inn Bar
01.2016 - 07.2022
Office Administration Work Study Student Program
Portland State University, Anthropology Department
09.2015 - 06.2017
Bachelor of Science - Anthropology
Portland State University
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