Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Intern

Summer Knight

Sylacauga,AL

Summary

I am a Professional retail worker/Cashier with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

I'm also Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

30
30
years of professional experience

Work History

Cashier

Hobby Lobby
08.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Shift Manager

Burger King
05.2022 - 07.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Dairy Clerk/Stocker

Publix
10.2020 - 12.2021
  • Checked and logged temperatures in cases and coolers to maintain proper settings.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Labeled and inventoried department merchandise.
  • Reported product ordering and shipping discrepancies to department manager.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Stayed current with present, seasonal and special promotions.
  • Dealt with payments, invoices and product rotations.

Merchandise Stocker

Wal-Mart Supercenter
11.2016 - 11.2017
  • Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
  • Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
  • Improved sales floor appearance through timely replenishment of products and regular maintenance.
  • Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
  • Supported loss prevention efforts, monitoring store areas for possible theft incidents while performing daily tasks.
  • Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
  • Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.

Education

Lincoln High School
Lincoln, AL

Skills

  • Customer service excellence
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Professionalism and courtesy
  • Team collaboration
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Money handling
  • Issue resolution
  • POS system operations
  • Staff training
  • Inventory management

Languages

English
Elementary

Interests

  • I participate in a variety of outdoor recreational activities
  • Camping
  • Interior Design
  • Gardening
  • Cooking
  • Enjoy participating in activites for overall physical and mental well-being
  • Music
  • Drawing and Painting

Timeline

Cashier

Hobby Lobby
08.2023 - 12.2023

Shift Manager

Burger King
05.2022 - 07.2023

Dairy Clerk/Stocker

Publix
10.2020 - 12.2021

Merchandise Stocker

Wal-Mart Supercenter
11.2016 - 11.2017

Lincoln High School

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Summer Knight