Summer McAlister
SEJ
Anderson,SC
8
years of professional experience
Dynamic, results-oriented professional dedicated to leveraging a diverse skill set to elevate business performance. Proven ability to thrive in both independent and collaborative environments, utilizing a strong work ethic to adapt swiftly to evolving processes and achieve organizational goals. Resourcefulness and a commitment to continuous improvement drive efforts to enhance efficiency and deliver exceptional value. Passionate about fostering growth and aligning strategies with company objectives to maximize service impact.
Work History
Cleaner
4 Months- Maintained cleanliness and organization of assigned areas to ensure a safe environment.
- Operated cleaning equipment effectively, including floor scrubbers and vacuum cleaners.
- Executed daily cleaning tasks according to established schedules and protocols.
- Implemented efficient cleaning methods, reducing time spent on repetitive tasks.
- Collaborated with team members to enhance overall cleanliness standards across facilities.
- Developed checklists for cleaning routines, improving consistency in service delivery.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Facilites
5 Months- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Worked with coworkers to complete tasks.
- Managed and coordinated multiple projects while ensuring timely completion.
- Washed windows, mirrors, and glass surfaces to remove residue.
- Disinfected and cleaned bathroom areas, refilling dispensers.
- Performed daily cleaning and sanitation duties in assigned areas, including vacuuming, mopping, dusting, and polishing furniture.
- Safely handled cleaning chemicals to comply with guidelines and procedures.
- Emptied wastebaskets to transport trash to designated disposal areas.
- Adapted well to changing work environments by quickly learning new processes and systems.
- Notified supervisor of issues with equipment or breakage.
- Operated floor care machines such as buffers, scrubbers, sweepers, and extractors safely.
Internal Service Advisor
5 Months- Worked closely with other departments within the organization to ensure seamless service delivery.
- Followed repair order processes and instructions to complete orders on time.
- Inspected vehicles for damage and record findings so that necessary repairs can be made.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Processed new and used car to ensure they where ready for sale.
Service coordinator
4 Months- Handled phone calls and scheduled service.
- On Thursday I would write the service for lube services.
- Parked customers vehicle in the service lot.
- Washed and detailed rental vehicles.
- Would go out and pick up customers and take them home.
- Would go and pick customers vehicles up and deliver them back to them.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
Business Development coordinator
6 Months- Handled incoming calls to the service department and scheduled or set to where they need to go.
- Generated leads through cold calling, email campaigns and other outreach methods.
- Maintained relationships with clients through regular communication and follow-up activities.
- Managed customer databases ensuring accuracy of information at all times.
- Performed daily administrative duties including filing paperwork, data entry, and other clerical tasks as needed.
- Scheduled any necessary follow-up appointments.
- Received and screened calls relating to problems that arose due to date changes.
- Recorded customer transactions and filed receipts.
Customer Service Representative
6 Months- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Responded to telephone inquiries and complaints following standard operating procedures.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Processed loan applications, including verifying customer information, preparing documents, and ordering third-party services.
- Utilized strong customer service skills to effectively communicate with customers regarding their loan applications.
- Developed excellent organizational skills to manage multiple tasks simultaneously while meeting tight deadlines.
- Verified that all required documentation was received before submitting the file for final approval.
- Successfully maintained a high level of accuracy in processing loan documents and ensuring compliance with all state, federal, and agency guidelines.
- Worked closely with customers to help them understand loan terms and conditions.
Service BDC
2 Months- Worked with coworkers to complete tasks.
- Provided efficient and courteous service to customers at all times.
- Managed and coordinated multiple projects while ensuring timely completion.
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.
- Ensured that all customer service inquiries were handled efficiently and promptly.
- Managed customer databases utilizing various computer systems such as Salesforce CRM.
- Performed daily administrative duties including filing paperwork, data entry, and other clerical tasks as needed.
- Developed comprehensive training materials for new employees entering the customer service department.
- Successfully managed customer service requests and scheduling, ensuring proper and timely completion of services.
- Scheduled any necessary follow-up appointments.
- Routed phone calls to appropriate recipients and handled internal business correspondence.
- Updated account information in company databases.
Cashier
1 Year 3 Months- Maintained accurate cash drawer and balanced registers at end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new cashiers on operational procedures and customer service standards.
- Addressed customer concerns promptly to ensure satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
2 Years 7 Months- Implemented improvements to streamline checkout processes, enhancing customer experience.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Diploma
Skills
Customer service
Critical thinking
Appointment scheduling
Order processing
Recordkeeping strengths
Account updating
Time management
Dependable and responsible
Excellent communication
Workplace inspections
Hazard identification
Chemical handling
Incident reporting
Housekeeping
FAMILY BUSINESS
I previously assisted my grandmother during her work as a Certified Nursing Assistant (CNA). From helping with my grandma while she worked with hospice patients I learned skills such as patient care, communication, empathy, attention to detail, time management, and basic medical or hygiene assistance. These experiences have built teamwork and problem-solving abilities for me to use in a healthcare setting.
Timeline
Cleaner
SEJ
02.2026 - CurrentRead More
Facilites
Anderson County
05.2025 - 10.2025Read More
Internal Service Advisor
Richard Kay Chevrolet
10.2024 - 03.2025Read More
Service coordinator
Benson Ford
04.2024 - 08.2024Read More
Business Development coordinator
Ralph Hayes Toyota
05.2023 - 11.2023Read More
Customer Service Representative
Community Credit
11.2022 - 05.2023Read More
Service BDC
Fort Walton Beach Toyota
07.2022 - 09.2022Read More
Cashier
Hobby Lobby
04.2021 - 07.2022Read More
Cashier
Ingles Markets
08.2018 - 03.2021Read More
High school
Diploma
Read More