Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Summer Moore

Cockeysville,MD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista Shift Supervisor

Starbuck Coffee
Cockeysville, MD
04.2016 - Current
  • Managed barista operations, maintaining efficiency and customer satisfaction.
  • Prepared and served specialty coffee drinks, maintaining high standards of quality and presentation.
  • Maintained up-to-date knowledge of coffee trends and products to enhance menu offerings.
  • Provided support during peak hours by running drinks or helping out on the register.

Server

Carrabba's Italian Grill
Hunt Valley, MD
04.2020 - 07.2022
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

Bachelor of Science - Clinical Psychology

University of Maryland
Adelphi, MD
02-2023

Skills

  • POS operation
  • Customer service
  • Upselling techniques
  • Time management
  • Cleanliness standards
  • Menu memorization
  • Take-out service

Languages

English
Native/ Bilingual
Spanish
Professional
American Sign Language
Limited

Certification

  • TIPS-Certified
  • First-Aid Certified

Timeline

Server

Carrabba's Italian Grill
04.2020 - 07.2022

Barista Shift Supervisor

Starbuck Coffee
04.2016 - Current

Bachelor of Science - Clinical Psychology

University of Maryland

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