Summer Oxendine
Rowland,NC
Summary
I have 12yrs Manager Experience along with Shipping and Receiving Coordination , Dedicated and Determined. I am confident I will be able to perform the task at hand and deliver results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Coordinator
Air Production & Service
2024.07 - 2026.02
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Implemented efficient receiving procedures, improving accuracy in product handling and storage.
- Streamlined shipping operations, enhancing order fulfillment speed and reliability.
- Trained new team members on safety protocols and operational procedures to ensure compliance.
Remote Customer Service Representative
Qurate Retail Group
2022.10 - 2024.07
- Call center, Remote customer service. Place orders, review account. Process refunds. Service customer account needs. Teams. Windows 11.
Equipment Operator
Qurate Retail Group
2022.08 - 2023.10
- Operate facilities equipment efficiently and safely
Transportation Coordinator
QVC
2022.10 - 2023.08
- Schedule all truck loads. Create BOL. Communicate with fustians vendors. Office duties
Income Maintenance Caseworker
Robeson County Department of Social Services
2018.06 - 2022.10
- Excel, Nc Fast, Case Management, applications, rectification, filing, right fax, phone calls, scanners, customer service, email.
Assistant Store Manager
Walmart
2014.09 - 2018.02
- Serve Safe Certificate, Compliance Champion. Led daily operations including up to 75 associates.
- Completed Scheduling and oversee overtime. Address HR issues. Manage all Fresh Departments, Front end and Receiving, Lawn & Garden, Personnel and accounting offices. Led store inventory and worked daily with P&L. Also worked over Asset Protection. Insured all operations were being performed efficiently.
Education
N/a - General Studies
South Robeson
Rowland, NCSkills
- Retail Management (10 years)
- Key Holder
- ASM (5 years)
- Keyholder (10 years)
- Team Lead (10 years)
- Case Management
- Documentation
- Counseling
- Customer service
- Microsoft Excel
- Google Docs
- Succession planning
- Conflict management
- Negotiation
- Phone etiquette
- Computer skills
- Communication skills
- Microsoft Office
- Sales
- Organizational skills
- Microsoft Word
- Grocery store
- Planograms
- Time management
Certification
- ServSafe
- Food Safety
- Pallet Jack Certification
- Fort lift Certification
Timeline
Warehouse Coordinator
Air Production & Service
2024.07 - 2026.02
Remote Customer Service Representative
Qurate Retail Group
2022.10 - 2024.07
Transportation Coordinator
QVC
2022.10 - 2023.08
Equipment Operator
Qurate Retail Group
2022.08 - 2023.10
Income Maintenance Caseworker
Robeson County Department of Social Services
2018.06 - 2022.10
Assistant Store Manager
Walmart
2014.09 - 2018.02
N/a - General Studies
South Robeson