Summer Patterson
Manchester,CT
Overview
3
3
years of professional experience
Work History
Patient Service Coordinator
Hartford HealthCare Medical Group
Glastonbury, CT
06.2023 - Current
- Maintained accurate records of all patient care activities using electronic health record systems.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
- Handled administrative responsibilities which involved tasks like filing documents, managing calls, and coordinating appointments.
Assistant Teacher
Educational Playcare
Ellington, CT
09.2022 - 03.2023
- Managed daily operations of recreational facilities along with helping teachers to plan learning activities and complete records
- Greeted new arrivals to activities, introduced them to other participants, explained facility rules and encouraging participation.
Education Program Internship
ConnectiKids
Hartford, CT
07.2022 - 08.2022
- Managing the Program Manager's calendar
- Processing payments for vendors and suppliers, answering emails and phone calls
- Explained principles, techniques and safety procedures for recreational activities and demonstrated use of materials and equipment to my team.
Front Desk Sales Associate
Esporta Fitness
South Windsor, CT
04.2022 - 06.2022
- Organized and filed important documents in filing cabinets or in online document storage solutions
- Heard and resolved complaints from customers, operated telephone switchboard to answer and forward calls
- Greeted persons entering establishment, determined nature and purpose of visit and direct and escort them to specific destinations
- Scheduled appointments and maintained updated appointment calendars.
Customer Care Representative
LAZ Customer Care Agent
Hartford, CT
08.2021 - 04.2022
- Referred unresolved customer grievances to designated departments for further investigation
- Obtained and examined relevant information to assess validity of complaints and determine possible causes
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.
Lead Summer Camp Counselor
Camp Curiosity
Manchester, CT
06.2021 - 08.2021
- Managed daily operations of recreational facilities
- Greeted new arrivals to activities, introduced them to other participants, explained facility rules and encouraging participation
- Supervised and coordinated work activities of personnel, such as training staff members and assigning work duties.
Education
Some College (No Degree) - Exercise Science
Manchester Community College
Manchester, CTSkills
- Problem-solving abilities
- Activity Planning
- Staff Management
- Issue identification and resolution
- Office Administration
References
References available upon request.
Timeline
Patient Service Coordinator
Hartford HealthCare Medical Group
06.2023 - Current
Assistant Teacher
Educational Playcare
09.2022 - 03.2023
Education Program Internship
ConnectiKids
07.2022 - 08.2022
Front Desk Sales Associate
Esporta Fitness
04.2022 - 06.2022
Customer Care Representative
LAZ Customer Care Agent
08.2021 - 04.2022
Lead Summer Camp Counselor
Camp Curiosity
06.2021 - 08.2021
Some College (No Degree) - Exercise Science
Manchester Community College
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