Summer Reames
Walraven's Country Gardens LLC
Harrison,MI
1
year of professional experience
Enthusiastic professional with experience in customer-facing roles. Recognized for strong problem-solving skills and a detail-oriented approach, consistently ensuring client satisfaction and operational efficiency. Eager to leverage these strengths to contribute to a dynamic team.
Work History
Guest Specialist
9 Months- Provided exceptional customer service, enhancing client satisfaction and fostering repeat business.
- Assisted in scheduling appointments, ensuring efficient use of resources and time management.
- Maintained cleanliness and organization of workstations, contributing to a welcoming environment.
- Greeted clients promptly, creating positive first impressions and establishing rapport.
- Adapted quickly to new tasks and challenges in a fast-paced salon environment, demonstrating flexibility.
- Greeted incoming customers and offered immediate assistance.
- Accepted payments, submitted into the system and issued receipts.
- Implemented loyalty program initiatives that encouraged repeat business from satisfied guests.
- Provided information about spa services and answered questions with knowledgeable responses.
Ice Cream Server
1 Year 3 Months- Prepared and served ice cream products, demonstrating knowledge of flavors and toppings.
- Provided exceptional customer service by engaging with patrons and addressing inquiries about menu items.
- Operated point-of-sale system to process transactions efficiently and accurately.
- Maintained cleanliness and organization of serving area, ensuring compliance with health standards.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Processed sales transactions for cash, debit, and credit purchases.
- Provided support to fellow team members when needed, creating a cohesive work environment.
Education
High School Diploma
Skills
Emotional intelligence
Guest relations
Client relations
Patron relations
Point-of-sale systems
Detail-oriented
Technical proficiency
Strong empathy
Timeline
Guest Specialist
Oasis Salon And Spa
11.2025 - CurrentRead More
Ice Cream Server
Walraven's Country Gardens LLC
05.2025 - CurrentRead More
Harrison Community Highschool
High School Diploma
Read More