Summer Scheib
Brentwood,CA
Summary
I am 21 years old and I have been working since I turned 16, I am a hard worker and can multi task, and will not complete any task handed to me until I am proud and has met expectations. I am very communicative with everything I do and before I do to hear other ideas and opinions.
Overview
6
6
years of professional experience
Work History
Merchandiser
Frito-Lay
01.2022 - Current
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Inspected merchandise for quality and arranged proper display location on floor.
- Established strong vendor relationships to maintain and support business.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Keeping all product rotated throughout the weeks.
- Keeping my chip aisle neat and free of hazards while I am working.
- Helping the customers with the questions they may have about the product I am stalking the shelves with.
Customer Service Representative
Lowe's Home Improvement Stores
06.2020 - 01.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Took care of any customer concerns and returning items and looking up online orders for customers.
- Communicating through the other Lowe's stores around us helping the customer find what they are looking for.
- Made sure my work area is always free from any hazards customers or co workers can get injured from.
Courtesy Clerk and Deli Clerk
Safeway
06.2017 - 11.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Returned unwanted items to correct store locations and restocked shelves.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Making there were always carts cleaned and ready for customers coming into the store.
- Cleaned the bathrooms, check stands, and walked around entire store with a broom hourly throughout my whole shift.
- End of night in the deli, I would sanitize all dishes and knives, and the meat and cheese saws.
Education
Associate of Business Administration -
Post University
08.2023
High School Diploma -
Liberty High School
Brentwood06.2019
Skills
- Store Maintenance
- Retail Buying
- Window Displays
- Vendor Relations
- Visual Displays
- Merchandising
- Active Listening
- Multi Tasker
Timeline
Merchandiser
Frito-Lay
01.2022 - Current
Customer Service Representative
Lowe's Home Improvement Stores
06.2020 - 01.2022
Courtesy Clerk and Deli Clerk
Safeway
06.2017 - 11.2019
Associate of Business Administration -
Post University
High School Diploma -
Liberty High School
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