Summer Stewart
Madison
Summary
Dynamic and engaging, excelled at Iron Horse Grill by mastering customer service and operational efficiency. Known for exceptional multitasking and clear communication, I boosted team performance and customer satisfaction. A customer favorite through my many regulars at the bar. My innovative training techniques at Newk’s Eatery enhanced team capabilities, reflecting a blend of strong leadership and inventory management.
Overview
12
12
years of professional experience
Work History
Bartender
Iron Horse Grill
11.2017 - Current
- Executed tasks efficiently while accommodating increased customer volumes on special events and busy periods.
- Oversaw cash transactions with precision, maintaining exact records at shift conclusion.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Certified Trainer
Newk’s Eatery
04.2013 - 11.2017
- Trained team members to boost operational efficiency.
- Assisted certified individuals by providing ongoing support for professional difficulties.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Ensured efficient categorization of materials, equipment, and documents.
Education
High School Diploma -
Madison Central High School
Madison MS05.2015
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing and engaging personality
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Handling difficult customers
- Memory retention
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Inventory
Timeline
Bartender
Iron Horse Grill
11.2017 - Current
Certified Trainer
Newk’s Eatery
04.2013 - 11.2017
High School Diploma -
Madison Central High School
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