I want to have more of a medical background to help me start my radiology journey
Summer Ward
milton
Summary
Results-driven supervisor with a strong focus on enhancing customer satisfaction and team productivity. Proven ability to implement efficient workflows and foster positive shopping experiences through effective communication.
Overview
5
5
years of professional experience
Work History
Supervisor
Lowes Home Improvment
Madison, IN
10.2023 - Current
- Assisted in resolving customer complaints, fostering positive shopping experiences through effective communication.
- Scheduled staff shifts to maintain adequate coverage during peak hours while managing labor costs.
- Collaborated with management on strategic planning initiatives to drive sales growth and operational excellence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Assisted in managing daily store operations to ensure optimal workflow and customer satisfaction.
- Supported inventory management through regular stock audits and replenishment processes.
- Collaborated with team members to enhance visual merchandising and improve product displays.
- Trained new staff on operational procedures and customer service standards to ensure consistency.
- Analyzed sales data to identify trends and make recommendations for merchandise adjustments.
- Handled cash transactions accurately, ensuring proper documentation and record-keeping practices were followed at all times.
- Analyzed sales reports regularly to identify trends in consumer preferences and adjust inventory levels accordingly.
- Improved employee retention by cultivating a positive work environment through team-building activities and open communication channels.
- Provided ongoing training to team members, fostering skill development and continuous learning opportunities.
- Processed cash transactions accurately and efficiently, ensuring balanced cash drawers.
- Trained new clerks on cash office protocols, fostering a collaborative work environment.
Supervisor
Walmart
Carrollton, KY
05.2021 - 10.2023
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Trained new team members on operational procedures and customer service best practices.
- Monitored inventory levels, coordinating restocking efforts to optimize product availability.
- Conducted performance evaluations, providing feedback to enhance team productivity and morale.
- Implemented process improvements that increased efficiency in store layout and merchandising strategies.
Education
Certification in Radiology - Radiology
Ivy Tech Community College of Indiana
Indianapolis, IN05-2027
High School Diploma -
Carroll County High School
Carrollton, KY05-2021
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Strategic planning
- Team building
Interests
Timeline
Supervisor
Lowes Home Improvment
10.2023 - Current
Supervisor
Walmart
05.2021 - 10.2023
Certification in Radiology - Radiology
Ivy Tech Community College of Indiana
High School Diploma -
Carroll County High School