Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Summur Souza

Richwood,TX
Summur Souza

Overview

2
years of professional experience

Work History

American Eagle Outfitters

Sales Manager

Job overview

  • Welcoming guests with a smile and asking them if they need anything
  • Product knowledge on all of our different sellers as well as fabrications
  • Coaching skills and learning to adapt with different learning ways
  • Persistence in that every person coming in and out the store we're satisfied with our care
  • Hunger to learn more about others and different professions
  • Money handling
  • Turning objections into opportunity with every person
  • Making customer experience a top priority
  • Organizing my team for the day to make top sales and great service.

Cork Tree Restaurant

Hostess

Job overview

  • Time management while seating guests as well as getting in reservations
  • Making sure servers are seated correctly and corresponding to what guests have requested
  • Teamwork with helping stewards also the kitchen staff
  • Organization is key for a day with no mistakes so preparing everything early and helping others with their work as well.

Ulta Beauty

Prestige Beauty Advisor
10.2022 - 07.2023

Job overview

  • Ensure assigned work area is replenished, signed, and faced, and ensuring testers are available for customers
  • Manage a task dashboard to ensure timely completion of operating tasks including stock reset, set merchandising, and inventory management
  • Stock fixtures with merchandise, maintaining store cleanliness, and completing tasks as assigned
  • Maintain outstanding store standards and overall store cleanliness including sales-floor, restrooms, cashwrap, backroom, and break area
  • Help reduce potential theft of product by providing exceptional guest service and maintains awareness while on the sales floor.
  • Taught customers how to apply makeup and recommended optimal products.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Kept counters and work spaces clean and neat.
  • Organized promotional events to attract potential clients, showcasing expertise in prestige beauty products and applications.

Daniel’s Jewelers

Store Manager
07.2023 - Current

Job overview

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

University Overview

  • Customer service
  • Great time management
  • Ability to adapt to different environments
  • Organizational skills
  • Money handling
  • Attention to detail
  • Problem Solving

Summit High School

03.2019

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills
  • Sales expertise
  • Client Relationship Management
  • Strategic Planning
  • Positive and upbeat
  • Performance Management
  • Solution selling

References

Laci Amador, 979-236-1310

Timeline

Store Manager

Daniel’s Jewelers
07.2023 - Current

Prestige Beauty Advisor

Ulta Beauty
10.2022 - 07.2023

Sales Manager

American Eagle Outfitters

Hostess

Cork Tree Restaurant

Summit High School

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Summur Souza