Sumner Brown
Foxboro,MA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership, and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops, and manages a team of store associates.
Overview
7
7
years of professional experience
Work History
Store Manager
Gorjana
Boston, Massachusetts
02.2025 - Current
- Managed store scheduling and staffing coverage to ensure optimal floor leadership during peak traffic.
- Resolved customer concerns with polished service and knowledge of store policies.
- Monitored store operations, cash handling, and opening and closing procedures.
- Oversaw inventory management through cycle counts and audits, maintaining accurate stock levels and minimizing discrepancies.
- Recruited, trained, and supervised new employees.
- Trained stylists on product knowledge, styling guidance, and brand presentation standards.
Stylist
Gorjana
Boston, New York
10.2022 - 01.2025
- Educated shoppers on Gorjana collections, materials, and care instructions.
- Supported sales of fashion and fine jewelry products.
- Held the position of key holder.
Host/ Foodrunner/ Delivery/ Server/ Event Worker
Conrad's Restaurant
Foxborough, MA
01.2020 - Current
- Managed reservations, takeout orders, and served customers.
- Provided support to managers and servers during high-volume service periods.
- Coordinated event setup, scheduled customers, and collected deposits to facilitate successful functions.
- Interned as a manager at the end of my senior year of high school.
Education
High School Diploma -
Foxborough High School
Foxborough, MA06-2022
Some College (No Degree) - Marketing
Massbay Community College
Wellesley, MASome College (No Degree) - Fashion Merchandising
LIM College
New York CitySkills
- Inventory management
- Cash handling
- Store scheduling
- Sales floor leadership
- Employee training
- Team development
- Visual merchandising
- POS systems
- Customer service
- Loss prevention
- Problem-solving
Extra Curricular
- DECA Vice President (10th-11th) grade // President (12th grade)
Timeline
Store Manager
Gorjana
02.2025 - Current
Stylist
Gorjana
10.2022 - 01.2025
Host/ Foodrunner/ Delivery/ Server/ Event Worker
Conrad's Restaurant
01.2020 - Current
High School Diploma -
Foxborough High School
Some College (No Degree) - Marketing
Massbay Community College
Some College (No Degree) - Fashion Merchandising
LIM College