Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunanda Suphanthamit

PINELLAS PARK

Summary

Experienced in supporting back-office operations ensuring timely and accurate processing of financial transactions and maintaining compliance with firm policies. Proven ability to work collaboratively across departments while managing confidential client information with precision and discretion.

Overview

10
10
years of professional experience

Work History

Sr Trading Support Associate

Raymond James
06.2024 - Current
  • Maintains currency in trading policies and procedures.
  • Ensures that trades are executed and confirmed in accordance with organizational policies and procedures.
  • Processes various trade related reports and utilizes tools including trade related databases and 3rd party applications.
  • Handling a high volume workload, phone calls and various other requests within specified timeframes.

Custody Associate

Raymond James
10.2021 - 06.2024
  • Work closely with branches to provide excellent service and process their requests efficiently.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Followed regulatory guidelines to handle physical stock and other confidential documents.
  • Train and mentor others in different job duties.

Retail Credit Analyst

Macys Credit And Customer Service
10.2015 - 05.2021
  • Kept records of customer interactions, inquiries, complaints, comments and take action.
  • Worked on back office reports to extend credit line and removed derogatory marks from credit reports if reason was legit.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Clearwater High School
Clearwater, FL
06-2012

Skills

  • Customer Service
  • Adaptability and flexibility
  • Product knowledge
  • Time management
  • Detail-orientated
  • Teamwork and collaboration

Timeline

Sr Trading Support Associate

Raymond James
06.2024 - Current

Custody Associate

Raymond James
10.2021 - 06.2024

Retail Credit Analyst

Macys Credit And Customer Service
10.2015 - 05.2021

Clearwater High School

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