Adept Senior Certified Pharmacy Technician with a robust background at Walgreens, showcasing expertise in HIPAA compliance and exceptional problem-solving abilities. Personable and energetic with friendly approach to customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
03.2021 - Current
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Collaborated with pharmacists to review and verify prescriptions, ensuring accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
Senior Certified Pharmacy Technician
Walgreens
08.2020 - 03.2021
Administer vaccinations and viral tests.
Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
Certified Pharmacy Technician
Walgreens
06.2016 - 08.2020
Stocked, labeled, and inventoried medication to keep accurate records.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Assisted in preparation, distribution and storage of pharmaceuticals.
Answered incoming phone calls and addressed questions from customers and healthcare providers.