SUNDAY GATHII
RETAIL STORE MANAGER
Sanford,North Carolina
Summary
Customer-focused, visionary-thinking Retail Manager with over15 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Ruby and Passport System. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Convenience Store Manager
FAMILY FARE CONVENIENCE STORES
DURHAM, NC
03.2008 - Current
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance.
- Handled all customer related complains.
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Completed daily paperwork on sales reporting, banking, and payroll reporting.
- Selected, developed and effectively led highly-engaged team, conducting employee performance reviews to address under-performance issues and safeguard productive team dynamic and morale.
- Trained team members in successful strategies to meet operational and sales targets.
Education
Bachelor of Science - BIOLOGICAL SCIENCES
EGERTON UNIVERSITY
NJORO, KENYA, EAST AFRICA 09.2003 - 08.2007
Skills
Strategic selling
Merchandising operations
Marketing strategy
Problem-Solving
Critical Thinking
Active Listening
PPE Compliance
Self-Motivated
Teambuilding
Dependable and Responsible
Multitasking Abilities
Planning and Coordination
Maintenance and Repair
Timeline
Convenience Store Manager
FAMILY FARE CONVENIENCE STORES
03.2008 - Current
Bachelor of Science - BIOLOGICAL SCIENCES
EGERTON UNIVERSITY
09.2003 - 08.2007