Sunny Patel
Monroe Township,NJ
Summary
Savvy expert in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
6
6
years of professional experience
Work History
Convenience Store Manager
Milk N Stuff
09.2021 - Current
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Distribution Center Coordinator
Amazon
03.2020 - 08.2021
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Worked closely with personnel, customers, and contractors to resolve problems.
Warehouse Associate
Fed Ex Ground
06.2018 - 01.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Education
Bachelor of Arts - Information Technology & Informatics
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2023
High School Diploma -
Monroe Township High School
Monroe Township, NJ06.2018
Skills
- Resolve Technical Problems
- Troubleshooting and Diagnostics
- Problem Anticipation and Resolution
- Computerized Inventory Management
- ICT System Implementation
- Experience with Python
- Expertise in Windows Operating Systems
- Software Installation
- Needs Assessment
- Positive Attitude
- Effective Communication
Timeline
Convenience Store Manager
Milk N Stuff
09.2021 - Current
Distribution Center Coordinator
Amazon
03.2020 - 08.2021
Warehouse Associate
Fed Ex Ground
06.2018 - 01.2019
Bachelor of Arts - Information Technology & Informatics
Rutgers, The State University of New Jersey
High School Diploma -
Monroe Township High School
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