Sundeana McCullough
Ernest,Pennsylvania
Summary
Dynamic Sales Associate with a proven track record in exceptional customer service and relationship building. Committed to exceeding sales goals while providing personalized product recommendations and fostering trust with customers.
Overview
2027
2027
years of professional experience
Work History
Sales Associate
Penn Fencing, Inc
Home, Pennsylvania
1998 - Current
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Education
High School Diploma -
Marion Center Area School Districtr
Marion Center, PA06-1987
Cosmetolgy
Indiana County Technology Center
Indiana, PA06-1987
Skills
- Positive and professional
- Exceptional customer service
- POS system operation
- Money transfer systems
- Retail merchandising expertise
- Relationship building
- Excellent people skills
- Sales goals attainment
- Relationship selling
- Flexible schedule
- Professional demeanor
- Listening skills
- Product recommendations
- Customer engagement
- Verbal and written communication
- Time management
- Customer service
- Problem-solving skills
- Conflict resolution
- Service oriented
- Goal oriented
- Calm demeanor
Timeline
Sales Associate
Penn Fencing, Inc
1998 - Current
High School Diploma -
Marion Center Area School Districtr
Cosmetolgy
Indiana County Technology Center