Sundiata Kamau
Edgewater,NJ
Summary
Dynamic and values-driven leader with a proven track record of assessing organizational needs and implementing initiatives to optimize team performance and foster positive employee relations. Passionate about cultivating team development and driving employee engagement to fuel continuous improvement. Known for exceptional organizational skills and analytical prowess, coupled with strong interpersonal and communication abilities. Thrives in fast-paced, deadline-driven environments, adept at multitasking and problem-solving. A natural leader who elevates team performance and champions strategic thinking, while also demonstrating adaptability and creativity. Experienced in assuming leadership responsibilities in the absence of senior managers, showcasing reliability and trustworthiness.
Overview
32
32
years of professional experience
Work History
Staffing Coordinator Manager
Workforce Staffing
01.2019 - Current
- Lead pre-planning, execution, and audit of New Hiring Events (NHE) based on labor projections to meet labor order demands and fill on-time.
- Conduct Community Engagement Events and build partnerships with local leaders to support jobs in the community.
- Complete post-event audits of events and communicate event metrics to staffing leadership.
- Meet critical deadlines for initiating background screening and completing the drug test process to achieve labor orders.
- Ensure 100% compliance for work authorization documentation for associates.
- Consult with applicants on the best match for their desired position and available opportunities in Node.
- Execute NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo, and/or Drug Test Administrator.
- Resolve candidate escalation issues by contacting them to identify issues, offering to reschedule them, or assisting candidates who are having virtual NHO technology issues or other concerns.
- Train Staffing Coordinators, Staffing Administrators, Staffing Ambassadors & Seasonal's on best practices and ensure standard work is followed to become Subject Matter Experts.
- Maintain confidentiality on candidate-sensitive topics.
Workforce Development Specialist
Amazon
01.2017 - 01.2024
- Communicate and work with partners to host and execute candidate generation activities
- Act as a liaison between 40 companies and the candidates for the business
- Assist my team in various capacities when needed for entry-level hiring events (i.e. I9 Processing, Badge Photos, Check-In, Walk-In Applicants, Drug Testing Station)
- Perform daily leadership duties including, coaching and development sessions for the Region and Network of 50 Engagement Specialists as needed during the day
- Ensure the team is meeting or exceeding performance goals provided and providing feedback and guidance on how to improve
- Create and foster a supportive and collaborative work environment for all associates
- Consolidate data from multiple sources to generate daily reports to support business needs for the Region and Network
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Operations across 100 Amazon locations, Public Relations, Community Operations, Global Military Affairs, Welcome Door (Refugee program) and Human Resources (On-Site), to develop plans to meet business objectives for Hiring and other daily needs
- Travel and educate Afghan Refugees across 3 Military Instillations (2021-2022) on opportunities within the US for all Amazon business lines
- Train Engagement Specialists to strategically approach each market and save Amazon over a million dollars in 2022 for their Marketing and Event planning
- Escalate problematic and operational issues through case and ticket systems
- Executing New Hire Orientation (proctored or virtual) from sending out broadcast communication to running audits to preparing Day 1 check-in
- Responsible for following Standard Operating Procedures to support Engagement and Optimization Teams.
- Launched 10 buildings through the Global COVID-19 pandemic and hiring over 13,000 candidates through the year 2020
- Responsible for leading All Abilities (People with Disabilities) and College partnerships for all community events, meetings, and hiring in Pennsylvania.
- Successfully participated in 20 job fairs a quarter, while recruiting approximately 250 candidates to the entry-level workforce and educating an additional 400 on the company's benefits and growth opportunities.
- Experience in initiatives supporting Veterans, Military Spouses, Students, and People with Disabilities, Underrepresented Populations, or other Diversity, Equity & Inclusion
F/T HR OPS ADM LVL II
Amazon
01.2017 - 01.2019
- Ran Onprem reports to identify employees scheduled or not scheduled to work.
- Worked with Ops managers to ensure associates received overall engagement & support.
- Ran daily audit reports to ensure compliance.
- Ran Exceptions report to identify, track, and reconcile missing punches.
- Checked trouble tickets and ensured attendance report was updated.
- Conducted weekly survey questions with associates.
- Maintained site updates with A-Z magazines and other marketing materials.
Seasonal HR OPS ADM
Amazon
01.2016 - 01.2017
- Processed I-9's and assisted associates with the Hire Right program.
- Conducted engagement activities with associates.
- Assisted with daily roster, attendance review, and HR spreadsheets.
- Provided floor coverage for HR during shifts and breaks.
F/T Department Administrative Manager
Lowe’s Home Improvement
01.2011 - 01.2016
- Led and managed an Inventory team of 20 for quarterly merchandise counts.
- Managed timekeeping utilizing Kronos software.
- Provided technical support for store issues.
- Supervised and trained cashiers.
- Achieved sales and margin budgets in assigned areas.
F/T Maintenance Director
ATRIA ASSISTED LIVING
01.2009 - 01.2011
- Managed repairs and maintenance of facilities.
- Resolved IT issues within the company.
- Maintained LAN server.
- Executed preventative maintenance schedules.
- Managed housekeeping team and maintenance technicians.
- Provided personalized customer service through vendors.
Marketing and Sports Manager
AND 1 Basketball
01.2005 - 01.2011
- Planned marketing and branding objectives.
- Analyzed market trends and recommended changes.
- Engaged consumers on social media.
- Deepened relationships with media for effective messaging.
- Led content generation across all media platforms.
IT Project Manager
NYC DEPARTMENT OF EDUCATION
01.2006 - 01.2009
- Performed needs analysis.
- Managed network servers and smaller networks.
- Developed and executed projects consistent with business strategies.
- Managed large-scale project planning.
- Designed and implemented new information systems.
Network Administrator
NYC DEPARTMENT OF EDUCATION
01.2003 - 01.2006
- Supervised Tech Support team operations.
- Conducted daily maintenance of servers and routers.
- Provided IT support to users.
- Managed department budget.
LAN Coordinator
NYC DEPARTMENT OF EDUCATION
01.1995 - 01.2003
- Administered mid-size NT local area network.
- Provided technical leadership and consulting services.
- Performed hardware and software upgrades.
- Installed, set up, and maintained computer hardware and software.
F/T HR OPS ADM LVL II
Amazon
01.2017
- Cleared flags in systems and assessed attendance points for associates.
- Utilized my time to assess attendance hours and made point corrections.
- Assisted managers with production reports and operations updates.
- Served as a communication liaison for site location.
Education
Associate of Arts Concentration Degree - Information Technology
University of Phoenix
MCSE Certification Training 2000/XP -
Computer Career Center
New York CityMCSE Certification WNT Training -
Berkeley College
New York CitySkills
- Training & Development
- Analytical
- Problem-solving Skills
- Project & Program Management
- Performance Analysis
- Organization Culture
- Change Implementation
- Employee Relations
- Consumer Relationship Management
- Engagement
- Cross-Functional Collaboration
- Employee Onboarding
- Labor Relations with Stakeholders
- Data Analysis
Timeline
Staffing Coordinator Manager
Workforce Staffing
01.2019 - Current
Workforce Development Specialist
Amazon
01.2017 - 01.2024
F/T HR OPS ADM LVL II
Amazon
01.2017 - 01.2019
F/T HR OPS ADM LVL II
Amazon
01.2017
Seasonal HR OPS ADM
Amazon
01.2016 - 01.2017
F/T Department Administrative Manager
Lowe’s Home Improvement
01.2011 - 01.2016
F/T Maintenance Director
ATRIA ASSISTED LIVING
01.2009 - 01.2011
IT Project Manager
NYC DEPARTMENT OF EDUCATION
01.2006 - 01.2009
Marketing and Sports Manager
AND 1 Basketball
01.2005 - 01.2011
Network Administrator
NYC DEPARTMENT OF EDUCATION
01.2003 - 01.2006
LAN Coordinator
NYC DEPARTMENT OF EDUCATION
01.1995 - 01.2003
Associate of Arts Concentration Degree - Information Technology
University of Phoenix
MCSE Certification Training 2000/XP -
Computer Career Center
MCSE Certification WNT Training -
Berkeley College