Sunflower Vargas
Orangevale,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Server
Mimi's Cafe
08.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server/Bartender
Red Lobster
02.2020 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Food Runner
Skipolinis
09.2019 - 08.2020
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Developed rapport with regular customers, fostering loyalty through personalized service and genuine hospitality.
- Operated cash register and processed payments from customers.
Cocktail Server
Dolans Bar And Grill
09.2019 - 03.2020
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Dance Instructor
Ignite Dance Academy
06.2017 - 03.2020
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Planned routines for recitals and performances.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
Education
High School Diploma -
Redwood High School
Sacramento, CA06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Suggestive Selling
- Safe Food Handling
- High-volume dining
- Strong multitasking
- Clear and effective communication
- Outgoing Personality
- Complex Problem-Solving
- New Hire Training
- Aloha POS
Timeline
Server
Mimi's Cafe
08.2023 - 03.2024
Server/Bartender
Red Lobster
02.2020 - 07.2023
Head Food Runner
Skipolinis
09.2019 - 08.2020
Cocktail Server
Dolans Bar And Grill
09.2019 - 03.2020
Dance Instructor
Ignite Dance Academy
06.2017 - 03.2020
High School Diploma -
Redwood High School