Sunii Wright
Las Vegas,NV
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Capital Grille
Las Vegas, NV
01.2022 - 12.2023
- Monitored seating area and checked restrooms regularly to keep spotless
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Assisted managers with quickly resolving service- and food-related issues
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
Server Bartender
The Velvet Lounge
01.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Sunset Grill And Restaurant
03.2020 - 12.2021
- Effectively balanced handling numerous tables without sacrificing quality of service.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Business -
College of Southern Nevada
Las Vegas, NVHigh School Diploma -
Advanced Technologies Academy
Las Vegas, NV05.2020
Skills
Exceptional customer service and interpersonal skills
Ability to remain calm and composed in stressful situations
Multitasking and time management
Strong verbal and written communication skills
Knowledge of airline policies, procedures, and airport codes
Team player with strong collaboration skills
Ability to work flexible hours, including nights, weekends, and holidays
Certification
Nevada Alcohol Awareness Card – Valid through 2026
Driver License
Food Handler Safety Training Card – Valid through 2025
Timeline
Server Bartender
The Velvet Lounge
01.2023 - 04.2024
Server
Capital Grille
01.2022 - 12.2023
Server
Sunset Grill And Restaurant
03.2020 - 12.2021
Business -
College of Southern Nevada
High School Diploma -
Advanced Technologies Academy