Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sunil Lama Tamang

Austin

Summary

Energetic and dependable individual with hands-on experience in retail and customer service. Seeking a Bulk Manager role to leverage leadership skills, problem-solving abilities, and customer service experience. Flexible, adaptable, and committed to delivering exceptional service and meeting financial goals. Also a Computer Science major student in ACC.

Overview

3
3
years of professional experience

Work History

Head Cashier

04.2024 - Current
  • Supervised the front-end department, overseeing cashiers, self-checkout hosts, and courtesy clerks to ensure smooth daily operations.
  • Trained and mentored new hires, improving team efficiency and customer service standards.
  • Provided exceptional customer service by maintaining a positive, friendly attitude toward team members and customers.
  • Resolved customer issues effectively by identifying solutions and ensuring a positive shopping experience.
  • Handled cash transactions, balanced registers, and ensured accurate financial reporting at the end of each shift.
  • Assisted customers with product location and provided information on weekly ad items, contributing to a better shopping experience.

Cashier

Sun Rise Food Mart
01.2022 - 01.2024
  • Handled Register Transactions: Managed cash register operations efficiently, processing transactions accurately and providing customers with exceptional service during checkout
  • Performed Stocking Duties: Maintained inventory levels by restocking shelves and ensuring products were well-presented to customers, contributing to a pleasant shopping experience
  • Managed Inventory Ordering: Facilitated inventory replenishment by placing orders with suppliers, monitoring stock levels, and coordinating deliveries to ensure adequate product availability
  • Generated Daily Sales Reports: Compiled and analyzed sales data to prepare daily sales reports, providing valuable insights to management regarding store performance and revenue trends
  • Managed Store Closing Procedures: Oversaw store closing procedures, including reconciling cash registers, securing the premises, and ensuring all equipment was properly shut down and stored safely
  • Handled Cash Management: Safeguarded store funds by securely storing money in the safe, adhering to established cash handling procedures to prevent discrepancies and losses

Education

Computer Science

Austin Community College
01-2025

High School -

Trinity International College
01.2020

Skills

  • Customer Service
  • Sales
  • Communication
  • Adaptability
  • Learning Agility
  • Organization

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional

Timeline

Head Cashier

04.2024 - Current

Cashier

Sun Rise Food Mart
01.2022 - 01.2024

Computer Science

Austin Community College

High School -

Trinity International College

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Sunil Lama Tamang