SUNITHA BADDAM
Orange,NSW
Summary
Dynamic and goal-oriented professional eager to excel in a challenging environment, demonstrating skills with unwavering sincerity and dedication. Recognized for exceptional time management and problem solving abilities, along with a strong reputation for reliability and adaptability. Possesses a rapid capacity to learn and apply new skills, committed to driving team success and contributing to the organization's overall growth. Passionate about leveraging these qualities to achieve excellence and foster a collaborative workplace culture.
Overview
2026
2026
years of professional experience
Work History
Customer Service Delivery Team Member
Woolworths
2022 - Current
- Operated registers and processed transactions with high accuracy, ensuring error-free checkouts in a fast-paced retail environment transferable to precise data entry and claims processing.
- Assisted customers at checkouts, addressing inquiries and resolving issues promptly, fostering positive experiences and demonstrating strong communication skills.
- Managed multiple tasks during peak hours, maintaining organized workflows and adhering to operational procedures, relevant to handling insurance administrative processes.
- Collaborated with team members to streamline checkout operations, showcasing teamwork and adaptability in dynamic settings.
- Delivered exceptional customer service by efficiently addressing inquiries and resolving issues.
Intern
Sharekhan Stock Broking Company Ltd.
- Analyzed and processed financial documents, ensuring accuracy in records and reports, applicable to insurance document checking.
- Performed data entry and comparisons of investment options using MS Excel, supporting investor recommendations.
- Handled inquiries and maintained organized filing systems, improving administrative efficiency.
- Communicated effectively with team members, adapting to a fast-paced environment.
Education
MBA - Finance
TKR Institute of Management And Science
Hyderabad, India01-2018
Bachelor - Bachelor of Commerce
Manjeera College
Nizamabad, India01-2016
High School Diploma -
CMS Junior College
Hyderabad, India01-2013
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint) for data entry, reporting, and document creation
- Exceptional attention to detail for accurate transaction processing and record maintenance
- Strong verbal and written communication skills for customer and team interactions
- Organizational and multitasking abilities in fast-paced, process-driven settings
- Quick learner, adaptable to new software, systems, and environments
- Experience with Windows operating systems
- Data analysis and risk assessment from financial projects
- Customer service excellence, ensuring positive client experiences
LANGUAGES
English, Telugu and Hindi
Timeline
Customer Service Delivery Team Member
Woolworths
2022 - Current
Intern
Sharekhan Stock Broking Company Ltd.
MBA - Finance
TKR Institute of Management And Science
Bachelor - Bachelor of Commerce
Manjeera College
High School Diploma -
CMS Junior College
PRESENTATIONS:
Delivered a PowerPoint presentation on GST, demonstrating communication skills relevant to client education.
ACHIEVEMENTS:
Successfully completed Internship in Sharekhan Stock broking company ltd, on Mutual Funds
PERSONNEL STRENGTHS:
- Adaptability to new environments
- Disciplined approach to tasks
- Quick learner with a proactive mindset
- Excellent in written and verbal communication
- Smart worker, efficient and effective
Declaration
I hereby declare that all the details mentioned above are true to the best of my knowledge and belief.
Place: Orange, NSW
SUNITHA BADDAM