Sunni Derbes
Marshfield,MA
Summary
Motivated Marketing Student at Bryant University. Brings value to collaborative marketing role opportunity. Excellent organizational, planning and communication skills with passion for positively impacting customer bottom-lines with creative and engaging marketing copy. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Driving Range Attendant, Social Media Manager
Green Harbor Golf Course
Marshfield, MA
04.2021 - Current
- Provided assistance in resolving customer complaints or inquiries in a timely manner.
- Checked-in guests, collected fees, and processed payments using cash register systems.
- Developed relationships with members by providing excellent customer service in order to promote loyalty.
- Used editing and graphic design tools to create content and visuals for social channels.
- Managed the daily operations of all assigned social media accounts.
- Responded promptly to customer inquiries regarding products, services, and prices offered at the facility.
Real Estate Marketing Intern
ALANTE Real Estate
Plymouth, MA
04.2023 - 05.2024
- Managed customer inquiries through phone calls, emails, or other forms of communication.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Collaborated with team members to create a comprehensive social media strategy.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Created content for website pages, blog posts, and other online platforms.
- Created content for social media platforms to engage and connect with target audiences.
- Developed and monitored social media content to create engagement and followers.
- Tracked social media content and delivered results to appropriate stakeholders.
- Set specific goals for projects to measure progress and evaluate end results.
Smoothie Barista
Smoosh Juice Bar
Marshfield, MA
08.2020 - 05.2021
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Greeted customers in a friendly manner and answered their questions about menu items.
- Maintained knowledge of current smoothie specials and promotions.
- Communicated effectively with coworkers regarding customer requests or complaints.
- Participated in weekly meetings to discuss new products or promotions.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Cashier
Shaws Star Market
Marshfield, MA
10.2019 - 07.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for rewards program.
- Conducted price checks for special orders or discounts as requested by customers.
Education
High School Diploma -
Marshfield High School
Marshfield, MA05-2023
Skills
- Teamwork and Collaboration
- Problem-Solving Abilities
- Effective Communication
- Content Creation
- Client Engagement
- Digital Advertising
- Social Media Marketing
- Great Work Ethic
Affiliations
- The Bottom Line Premier Acapella Group |Mezzo-Soprano Vocalist
- Bryant Telefund | Student Caller
- Bryant University Real Estate Association Club
- Experienced performer with a history of professional engagements and live performances
- Proficient in guitar and piano with experience in live performances and personal compositions
- Avid golf player with a dedication to skill enhancement and strategic play
- Passionate about composing poetry and art
Timeline
Real Estate Marketing Intern
ALANTE Real Estate
04.2023 - 05.2024
Driving Range Attendant, Social Media Manager
Green Harbor Golf Course
04.2021 - Current
Smoothie Barista
Smoosh Juice Bar
08.2020 - 05.2021
Cashier
Shaws Star Market
10.2019 - 07.2020
High School Diploma -
Marshfield High School
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