Sunset Gonzales
Chandler,AZ
Summary
Top performing team player with 3+ years of retail and food service experience. Exceptional at strategic management, customer service, communication, and adapting to my environment. Overall being a collaborative professional who ensure the needs of the team is 100% completed, generating positive relationships with fellow associates and accomplishing company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Key Holder/Assistant Team Lead
Firehouse Subs
04.2021 - Current
- Trained 20+ team members verifying company policies, procedures, and performance thrive within a month.
- Opened and closed the store successfully, supervising fellow coworkers; assigning responsibilities and stations ensuring the team is triumphant, sustaining daily labor at 80% productivity.
- Knowledgeable in multiple work stations and essential responsibilities needed to achieve company goals such as stocking products, prep, cleaning the store and dishes while taking care of guests in a fast-paced environment.
- Communicated with customers to understand and meet their needs, resolving any problems to keep operations moving smoothly.
Fresh Food Associate/Team Member
Walmart
02.2021 - 06.2021
- Verified stocks regularly and pulled in new items from main storage areas to replenish food stations such as dairy and grocery products in specific aisles.
- Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
- Maintained good working relationships with associates, collaborating to complete tasks.
- Adapted into different departments such as cashier, grocery, personal care, and clothing to help as needed.
- Assisted customers with questions and where items are located.
- Performed for a long period of time on my feet, lifting heavy items.
Cashier
Pei Wei Asian Kitchen
12.2020 - 03.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store, committed to presenting customers with a great experience by being knowledgeable to the menu, understanding their needs, and delivering orders to guests with accuracy.
- Solved conflicts by sharing sympathy with guests.
- Maintained sanitation in the store and restocked work stations, helping team members meet demands.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2021
Skills
- Mentoring
- Strategic Management
- Effective Customer Service
- Teamwork
- Communication skills
- Cash Register Operations
Certification
- Food Handlers Certificate : 2022- 2025
Timeline
Key Holder/Assistant Team Lead
Firehouse Subs
04.2021 - Current
Fresh Food Associate/Team Member
Walmart
02.2021 - 06.2021
Cashier
Pei Wei Asian Kitchen
12.2020 - 03.2021
High School Diploma -
Corona Del Sol High School
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