Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunshine Fudge

San Antonio

Summary

Motivated and detail-oriented individual seeking an entry-level product management position to apply my analytical, communication, and problem-solving skills. Eager to contribute to a dynamic team and learn from experienced professionals in the field.

Overview

13
13
years of professional experience

Work History

Total Loss Adjuster

Liberty Mutual
08.2022 - Current
  • Advised Clients on how best to mitigate damages following an incident resulting in a total loss claim.
  • Negotiated with other professionals, such as contractors, on behalf of the policyholder, to come to an agreement to restore the policyholder to a pre-loss condition.
  • Processed payments quickly and accurately while ensuring compliance with applicable laws and regulations.

Bodily Injury Claims Adjuster

USAA Federal Savings Bank
06.2018 - 08.2022
  • Settle soft tissue injury claims for first and third party customers for bodily injury claims.
  • Handle claims with moderate complexity to resolve liability and coverage.
  • Collected and analyzes evidence to support contested claims in court.

Work Study Student

USAA Federal Savings Bank
07.2020 - 01.2021
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Developed custom Scrum boards for better task tracking and transparency within the team.
  • Led sprint reviews and planning meetings to promote full team engagement.

Business Service Specialist

JPMorgan Chase
12.2015 - 06.2018
  • Analyzed financial data to identify trends and potential areas of improvement in business processes.
  • Prepared presentations for executive team meetings outlining key performance metrics from various departments within the organization.
  • Coordinated company-wide events and meetings to promote employee engagement and collaboration.

Special Education Teacher

Washtenaw ISD
10.2010 - 06.2015
  • Developed and implemented strategies to meet the academic needs of students. Supervised, evaluated, and planned assignments for teacher assistants and volunteers.
  • Enhanced students'' communication skills by implementing group activities and collaborative projects.

Education

Bachelor of Science -

Texas A&M
San Antonio, TX

Associate of Science -

Washtenaw Community College
Ann Arbor, MI

Skills

  • Analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work collaboratively in a team
  • Detail-oriented and organized
  • Familiarity with project management tools
  • Basic understanding of product development lifecycle

Timeline

Total Loss Adjuster

Liberty Mutual
08.2022 - Current

Work Study Student

USAA Federal Savings Bank
07.2020 - 01.2021

Bodily Injury Claims Adjuster

USAA Federal Savings Bank
06.2018 - 08.2022

Business Service Specialist

JPMorgan Chase
12.2015 - 06.2018

Special Education Teacher

Washtenaw ISD
10.2010 - 06.2015

Bachelor of Science -

Texas A&M

Associate of Science -

Washtenaw Community College

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Sunshine Fudge