Sunshine Mossa
Dallas
Summary
Accomplished Executive Assistant with a proven track record at Richardson ISD, adept in office management and executive support. Demonstrates exceptional problem-solving abilities and a customer service-oriented approach. Excelled in maintaining confidentiality and managing high-volume inquiries, ensuring operational excellence and positive relationships. Skilled in resourceful task delegation and quality control, fostering trust and efficiency.
Overview
18
18
years of professional experience
Work History
Executive Assistant
Richardson ISD
07.2021 - Current
- Managed executive calendars, scheduling new school tours and facilities for the school.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed orders and expenses for teachers and administrative team.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Front Desk Associate
Barre 3 Richardson
01.2017 - 07.2021
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively, ensuring a positive customer experience.
Child Care Provider
The Barnett Family and The Skinner Family
05.2007 - 06.2015
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Education
Bachelor of Arts - Communications
Western State College
Gunnison05-1999
Skills
- Executive support
- Office management
- Strong problem solver
- Customer Service-oriented
- Resourceful
- Task delegation
- Quality control
- Reliable and responsible
Timeline
Executive Assistant
Richardson ISD
07.2021 - Current
Front Desk Associate
Barre 3 Richardson
01.2017 - 07.2021
Child Care Provider
The Barnett Family and The Skinner Family
05.2007 - 06.2015
Bachelor of Arts - Communications
Western State College
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