I am a forty six year old mother of 3 and have been married for 18 years. I have over 15 years of experience in the hospitality industry. Including housekeeping, food service, and being a short order Cook. I have over 10 years experience in retail. Including cashiering, stocking, and Customer service. I am a decade hard worker who is a team player. I work well with others and independently .
Work History
Housekeeper
Thousand Trails
Sun River OR
Maintained cleanliness and organization in cabins and common areas to enhance guest experience.
Utilized cleaning equipment and supplies effectively to uphold safety and sanitation standards.
Assisted in inventory management of cleaning supplies to ensure availability for daily operations.
Collaborated with team members to complete tasks efficiently, fostering a positive work environment.
Sales Associate
Walmart
Bend, OR
Assisted customers with product selection and addressed inquiries to enhance shopping experience.
Maintained organized merchandise displays to optimize product visibility and accessibility.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
Collaborated with team members to achieve sales goals and improve store performance.
Monitored inventory levels and restocked shelves to maintain optimal stock availability.
Implemented promotional displays and signage to effectively highlight sales events and new products.
Provided training support to new associates, fostering a collaborative team environment.
Resolved customer complaints promptly, enhancing customer satisfaction and loyalty efforts.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Cook / Server/ Cashier
Jamestown Frosty
Jamestown, CA
2004 - 2007
Prepared and cooked menu items according to established recipes and quality standards.
Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
Assisted in inventory management by tracking ingredient usage and notifying suppliers for restocking.
Collaborated with team members to efficiently execute meal service during peak hours.
Adapted quickly to changing menus and special requests, ensuring customer satisfaction.
Monitored cooking times and temperatures to ensure food safety and quality adherence.
Supported training of new staff on kitchen protocols and equipment operation.
Contributed to menu planning by providing feedback on seasonal ingredients and customer preferences.
Lunch Server
Bend Lapine School District
Sun River Oregon
2016 - 2020
Delivered exceptional customer service in fast-paced dining environment.
Assisted in daily setup and breakdown of dining area, ensuring cleanliness and organization.
Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
Managed guest inquiries and resolved issues promptly to enhance overall dining experience.
Trained new servers on menu knowledge and service protocols for consistent performance.
Maintained accurate knowledge of menu items, specials, and dietary restrictions to assist customers effectively.
Contributed to team efforts by maintaining positive communication and supporting colleagues during peak hours.
Processed orders efficiently using point-of-sale system, ensuring accuracy in transactions.