Summary
Overview
Work History
Education
Skills
Timeline
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Supatta Permpoonchokekana (Katie)

Cincinnati,Ohio

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Restaurant Waitress

Teak OTR Thai&Sushi
04.2021 - Current
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Restaurant Waitress

Siam Orchid Thai Restaurant
10.2017 - Current
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Restaurant Waitress

Riverside Korean Restaurant
05.2021 - 03.2023

Restaurant Waitress

Green Papaya Thai Restaurant
10.2017 - 03.2020

Retail Hourly Associate

Kroger Grocery Store
06.2016 - 08.2016
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items.


Culinary Worker

Cincinnati Sportservice, DNC Sportservice
05.2016 - 08.2016
  • Prep cook, Kitchen hand, Cleaning, arrangement and assigning duties and responsibilities to team member under Kitchen head chef's supervision.

Marketing Executive

Live Nation BEC-Tero Entertainment PCL.
10.2012 - 04.2016
  • Communicated marketing and Media strategy and campaign performance to verify alignment with corporate sales objectives.
  • Marketing and Media planned and executed marketing campaigns to target groups, areas and wider community.
  • Marketing and Media Budget controlling
  • Inside and Outside company coordinator
  • Media Partnership and sponsorship coordinator
  • Supplier coordinator
  • Contents creator
  • Artwork design commentator
  • Social Media administrator
  • Social Media advertising and activity planing
  • Activities creator / Customer Services /Special activities arrangement
  • etc.

Education

Master of Arts - Global Communication

Bangkok University
BKK, TH
04.2017

Bachelor of Arts - Mass Communication / Media Studies

Ramkhamhaeng University
BKK, TH
04.2013

High School Diploma -

Convent of The Infant Jesus
BKK, TH
03.2008

Skills

  • Customer experience management
  • Foodservice logistics
  • Conflict management
  • Guest relations management
  • Marketing plan development
  • Budget development and management
  • Social media engagement
  • Digital marketing
  • Strategic marketing

Timeline

Restaurant Waitress

Riverside Korean Restaurant
05.2021 - 03.2023

Restaurant Waitress

Teak OTR Thai&Sushi
04.2021 - Current

Restaurant Waitress

Siam Orchid Thai Restaurant
10.2017 - Current

Restaurant Waitress

Green Papaya Thai Restaurant
10.2017 - 03.2020

Retail Hourly Associate

Kroger Grocery Store
06.2016 - 08.2016

Culinary Worker

Cincinnati Sportservice, DNC Sportservice
05.2016 - 08.2016

Marketing Executive

Live Nation BEC-Tero Entertainment PCL.
10.2012 - 04.2016

Master of Arts - Global Communication

Bangkok University

Bachelor of Arts - Mass Communication / Media Studies

Ramkhamhaeng University

High School Diploma -

Convent of The Infant Jesus

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Supatta Permpoonchokekana (Katie)