Suraiya Akhter
The Bronx,NY
Summary
A highly qualified student with diverse experience. Excellent written and verbal communication skills Possess great organizational skills Detail oriented Trilingual: English, Bengali, Hindi, some Korean, Customer Service Experience.
Overview
3
3
years of professional experience
Work History
Guest Relation
PARTEA NYC - Union Square
2023.08 - Current
- Assistance guests use the claw machine, providing tips and strategies to the customers, ensuring everything tidy and well-organized.
- Promptly and expertly handled customer concerns, establishing trust and ensuring customer satisfaction.
- Maintained vigilant oversight of customer behaviors in the arcade section, taking immediate action to resolve any concerns and uphold a safe and enjoyable environment for all guests.
Gardener
Bronx Blooming (SYEP)
Bronx
2023.06 - 2023.08
- Monitoring the health of plants, fertilizing and mowing lawns, keeping green spaces clear of debris and litter.
- Lift heavy equipment, including a wheelbarrow, a hand rake, and a spade.
- Weeded beds by hand or with a hoe and rake to remove unwanted plant species from the garden.
Summer Camp Counselor
PS333/ Level Up (SYEP)
2022.06 - 2022.08
- Monitor the children to ensure proper behavior and perform pre-planned daily activities
- Maintain a clean and safe environment for the children.
- Engaged in conversations with individual children about their interests, concerns, goals.
Intern
Glasswing
2022.02 - 2022.06
- Developing leadership and networking skills, Teamwork and management building, Training on how to run a startup company.
- Developed presentations and organized events to promote products or services.
- Maintained positive working relationship with fellow staff and management.
Education
College Sophomore -
CUNY Baruch College
2027-06
College Now Course ( College Credit: PSY 100) -
Borough of Manhattan Community College
01.2021
International High School at union Square
01.2023
Skills
- Team Work
- Verbal & Written communication
- Customer service
- Multi-tasking
- Motivated and Self-driven
- Google Suite
- Photography
- Guest Relations
Languages
- English
- Bangla
- Hindi
- Some Urdu
- Some Korean
Timeline
Guest Relation
PARTEA NYC - Union Square
2023.08 - Current
Gardener
Bronx Blooming (SYEP)
2023.06 - 2023.08
Summer Camp Counselor
PS333/ Level Up (SYEP)
2022.06 - 2022.08
Intern
Glasswing
2022.02 - 2022.06
College Sophomore -
CUNY Baruch College
College Now Course ( College Credit: PSY 100) -
Borough of Manhattan Community College
International High School at union Square
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