Surangrut/Sara Boonlert
Las Vegas
Summary
Skilled Table Games Dealer with a proven track record at Caesars Entertainment, demonstrating exceptional customer service and professionalism. Expert in game rules and adept at maintaining composure under pressure, ensuring a fast-paced, fraud-free gaming experience. Cultivated loyalty through excellent guest service, enhancing team performance and client satisfaction.
Overview
12
12
years of professional experience
Work History
Table Game Dealer
Caesars Entertainment
Las Vegas, NV
10.2019 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Answered players questions and resolved disputes to provide excellent customer service.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Table Games Dealer
Cromwell Hotel & Casino
Las Vegas, NV
04.2014 - 10.2019
Table Games Dealer
Paris Hotel and Casino
Las Vegas, NV
09.2012 - 04.2014
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA2004
Skills
- Excellent customer service
- Team player mentality
- Patience and composure
- Game rules
- Guest service
- Teamwork
- Professionalism
Accomplishments
Employee of the month
Languages
Thai
Native or Bilingual
Timeline
Table Game Dealer
Caesars Entertainment
10.2019 - Current
Table Games Dealer
Cromwell Hotel & Casino
04.2014 - 10.2019
Table Games Dealer
Paris Hotel and Casino
09.2012 - 04.2014
High School Diploma -
Ocean View High School