Surendra Tamang
Doha
Summary
Dynamic Assistant Manager with a proven track record at McDonald's, excelling in customer service and team leadership. Enhanced store operations, achieving a significant reduction in cash discrepancies. Cultivated a positive work environment, directly contributing to performance and quality improvements. Skilled in money handling and decision-making, consistently exceeding service expectations.
Overview
10
10
years of professional experience
Work History
Assistant Manager
McDonald's
11.2014 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School - Business Accountancy
Shree Santi Vigya Griha High Secondary School
Laichaur Kathmandu 10.2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Languages
Nepali Hindi and English
Advanced (C1)
Timeline
Assistant Manager
McDonald's
11.2014 - Current
High School - Business Accountancy
Shree Santi Vigya Griha High Secondary School
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