SURILENNY RODRIGUEZ

· Greet and assist all patients and visitors when they enter the office

· Optimizes provider time by scheduling and rescheduling appointments with ease, both in-person and via telephone

· In-taking new patients; collection and data entry of complete and accurate demographic, financial & insurance information

· Complete authorization process in a timely manner

· Relay relevant information to patients regarding scheduling & payment policies

· Collecting copayments & past due balances

· Scanning patients' documentation in a timely manner

· Protect patients’ rights by maintaining confidentiality of personal & financial information

· Answering phones & taking/returning messages in a friendly & courteous manner

· Daily clerical tasks

· Travel to multiple locations varies weekly

· Prepare charts for clinics

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

• Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
• Collaborate with other team members to improve production processes while ensuring safety protocols are followed at all times.
• Assemble parts into finished products using various mechanical processes including welding, brazing, soldering, gluing and riveting.
• Record data from each shift for record keeping purposes as required by company policy.

• Recruited and trained new employees to meet job requirements.
• Developed a system for tracking inventory and ordering supplies as needed.
• Enforced company policies and procedures to strengthen operational standards across departments.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.