Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards and Recognition
Timeline
Generic

Surya Mitra Vedula

Dallas,TX

Summary

Results-driven Business Analyst with 6+ years of experience specializing in Project Management, Data Analysis and Reporting and Data Visualization. Proficient in handling large datasets, JIRA administration, Power BI dashboard creation, and work plan scheduling in MS project. Experienced with tools like ServiceNow and skilled in enhancing project efficiency through automation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Operations Analyst

Deloitte
03.2022 - 08.2024

Client - CalHEERS - State of California Project


Sector - Health Care and Insurance


Tools/Software - MS Excel (Macros), MS Power BI, JIRA, MS Project, Ceptah Bridge, MS Share Point, MS Visio, Service Now


  • Piloted fiscal analysis and reporting for 4+ years, extracted and organized large datasets using JIRA and processed them efficiently with Excel, leveraging Macros to significantly improve preparation workflows.
  • Delivered real-time budget utilization insights and strategic recommendations for spending adjustments, supporting data-driven decision making. Led efforts to present these insights in an interactive dashboard format using Power BI.
  • Over 4 years of hands-on experience in JIRA administration and analysis, creating and managing structures for time logging by project resources. Monitored time-tracking trends across SDLC phases, analyzed associated costs and provided detailed trend reports to leadership and the client.
  • Created project work plans in MS Project and synchronized them with JIRA using tools like Ceptah Bridge to ensure seamless tracking and alignment of project tasks.
  • Managed a client-facing invoicing process with a monthly cadence, ensuring timely and accurate billing.
  • Designed and maintained a comprehensive organizational hierarchy framework for the project with 800+ using MS Visio, establishing a clear hierarchy and distribution of roles, and regularly improvised the process to ensure efficiency.
  • Generated weekly and monthly trend reports to track resource activity, highlighting hour logging trends, under-burning, and over-burning resources. Worked on integrating these reports with Power BI for an interactive dashboard. Reports also included PTO data to monitor overall resource utilization.
  • Served as a SharePoint Administrator for over 4 years, managing site structures, user access, and content to ensure seamless collaboration and system efficiency. Managed access control for key tools such as MS SharePoint, Distribution Lists and JIRA.

Business Technical Analyst

Deloitte
07.2021 - 02.2022

Client - Raytheon Technologies (RTX)


Sector - Defense


Tools/Software - MS SQL Server, .NET Framework, HTML, CSS, Service Now


  • Collaborated with the team to develop and enhance client web page UIs using HTML and CSS, ensuring improved functionality and user experience.
  • Managed ServiceNow tickets. addressing technical glitches in applications and UI issues on client websites, and streamlined ticket handling processes for the team.
  • Developed SOPs for maintaining client applications and
    conducted quality checks to ensure system reliability and
    compliance.


Program Manager

National Institute Of Technology Calicut
05.2020 - 04.2021

Sector - General Administration and Management


Tools/Software - MS Excel, MS Power Point, MS Outlook


  • Led placement coordination for 1,000+ students across all engineering branches, serving as the primary liaison between the Training & Placement Department, faculty, and top recruiters including Cisco, ExxonMobil, L&T, Goldman Sachs, and Deloitte.
  • Oversaw candidate shortlisting and eligibility verification for full-time roles, ensuring seamless execution of multi-stage interview processes across diverse firms.
  • Developed Excel reports to present branch-wise placement statistics, compensation trends, and recruiter insights, enabling data-driven decisions for faculty and administration.

Program Coordinator

National Institute Of Technology Calicut
05.2019 - 04.2020

Sector - General Administration and Management


Tools/Software - MS Excel, MS Power Point, MS Outlook


  • Acted as the primary liaison between 150+ Civil Engineering students and the Training & Placement Department, streamlining communication on internship and placement opportunities through Outlook and PowerPoint.
  • Supported the shortlisting process by matching student eligibility with firm requirements, ensuring smooth coordination of interview rounds for both internship and full-time roles.
  • Built and maintained Excel reports to track offers, average CTC, and placement percentages, enabling faculty and administration to monitor outcomes and make informed decisions.

Education

Bachelor of Technology - Civil Engineering

National Institute of Technology Calicut
Kerala, India
05-2021

Skills

  • Data Analytics
  • Data Visualization
  • Project Management
  • MS Excel (Macros - Automation)
  • MS SQL Server
  • Microsoft Power BI
  • JIRA
  • SharePoint Administration
  • Microsoft Visio
  • Amazon Web Services (Basics)

Certification

  • Microsoft Certified: Power BI Data Analyst Associate (PL-300)
  • Certified Scrum Master
  • AWS Certified Developer - Associate
  • International English Language Testing System (IELTS)
    Overall Band - 8.0 (Listening - 8.5, Reading - 8.5, Writing - 7.5 , Speaking - 7.0)




Languages

English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
French
Elementary

Awards and Recognition

Applause Award - Project Delivery (05/2025) - Deloitte Consulting

  • awarded for exceptional dedication and pivotal contribution to timely project
    delivery and overall team success.


Applause Award - Data Analysis and Reporting (05/2024) - Deloitte Consulting

  • commended for demonstrating perseverance and for consistently delivering
    high-quality reports to both clients and project leadership.

Timeline

Business Operations Analyst

Deloitte
03.2022 - 08.2024

Business Technical Analyst

Deloitte
07.2021 - 02.2022

Program Manager

National Institute Of Technology Calicut
05.2020 - 04.2021

Program Coordinator

National Institute Of Technology Calicut
05.2019 - 04.2020

Bachelor of Technology - Civil Engineering

National Institute of Technology Calicut