Susan Amadis
Bronson,FL
Summary
Proven Customer Service Representative with a track record of enhancing customer satisfaction at Customer Contact. Expert in leveraging problem-solving abilities and critical thinking to address customer inquiries, leading to a significant improvement in service efficiency. Skilled in maintaining high cleanliness standards and adept at cash management, demonstrating a blend of hard and soft skills essential for high-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Customer Contact Channels
10.2018 - 01.2021
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
Ellis Prep Académy
New York, NY06.2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Customer Contact Channels
10.2018 - 01.2021
Ellis Prep Académy
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