Susan Backman

• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Responded to inbound inquiries regarding accounts and payments.
• Made outbound calls to vendors and customers to discuss and resolve account needs.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Used accounting software to reconcile accounts, track income and generate invoices.
• Processed bill reminders and consulted with third-party collection agency to resolve past-due customer accounts.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Entered figures using 10-key calculator to compute data quickly.
• Analyzed figures, postings and documents to maintain accounting program accuracy.
• Monitored 3-employee team while handling day-to-day accounting processes and financial accuracy.
• Complied with established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, Daily balance records, vendor payments and profit and loss statements for clients.

Returned or paid NSF checks per branch manager

Balanced tellers

Assisted loan officers and sent documentation for paid loans

Managed breakfast crew

Made daily deposits