Summary
Work History
Education
Skills
Timeline
Generic

Susan Bashaw

Red Bluff,California

Summary

(CHA) Certified Hotel Administrator


Hotel Management Professional returning after a career break with the Certified Hotel Administrator (CHA) designation from the Americal Hotel & Lodging Association Foundation.


I am interested in Front Desk , and Front Desk Operations Management


Offering a wealth of industry knowledge, strategic vision, and commitment to quality service for improved efficiency and profitability in limited and luxury properties.

Work History

Licensed Realtor

Century 21 / Real Estate Executives
  • Commercial and Residential Properties
  • Multi-Million Dollar Producer


  • Arranged for inspections and surveys of sold properties.
  • Advised and informed prospective clients on current market activities and conditions.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Wrote contracts to outline sales and purchases of properties.



Owner - Real Estate Development

RS Design & Development, LLC.
2014 - 2023
  • Co-Owner - Real Estate Design & Development
  • Mixed-Use Development Projects
  • Designed Development Projects
  • Architectural Plans - Stamped and Permits issued
  • Soil Testing
  • Civil Engineers - For each project
  • Worked with City Planning Divisions
  • Attended City Counsel Meeting - Community Input


Certified Hotel Admin(CHA) General Manager

Choice Hotels International
08.2007 - 2014
  • Experienced Hotel Management Professional returning after a career break with the Certified Hotel Administrator (CHA) designation from the American Hotel & Lodging Association Education Foundation.
  • Offering a wealth of industry knowledge, strategic vision, and commitment to quality service for improved efficiency and profitability in limited and luxury properties.


(CHA) Certified Hotel Administrator

Choice Hotels International
2007 - 2014
  • Choice Hotels International - MCD, LLC.
  • Entered into construction agreements to plan and construct ten (10) new hotels development projects in Arizona.
  • From Construction forward I worked with Choice and MCD, LLC., as the project secretary, coordinating all aspects of the construction process.
  • Implemented the (GDS) Global Distribution Systems, connecting the computerized network travel suppliers to provide real-time inventory, pricing and booking capabilities to the airlines, hotels, car rentals, travel agents, Amadeus, Sabre, Travelport.
  • Prior to being assigned to Franchise Development, I worked as a Director of Sales and General Manager for Limited and Full-Service properties.


Director of Sales / General Manager

LaQuinta Inns & Suites, Holiday Inn & Suites, Choice Hotels International
1998 - 2014
  • La Quinta Inn & Suites - Director of Sales
  • Corporate Director of Sales of the Year
  • Exceeding Revenue achievement
  • Managed and motivated sales team to increase revenue.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Drove sales by developing multi-million dollar contract sales.
  • General Manager - AZ


  • Holiday Inn & Suites - Director of Sales
  • General Manager - AZ


  • Choice Hotels International (CHA)
  • Director of Sales
  • General Manager
  • New Construction - Franchise Development - AZ

Education

No Degree - Computer And Information Systems

Owen Technical Institute of Technology
Northwood, OH

(CHA) Certified Hotel Administrator - Certified Hospitality Management Professional

American Hotel & Lodging Association Education Foundation
Silver Spring, MD
01-2007

Licensed Realtor - Commercial And Residential Properties

Real Estate Licencing
ARIZONA - CALIFORNIA
01-1998

Skills

  • (CHA) Certified Hotel Administrator
  • Director of Sales - Limited/Full-Service Hotels
  • Awards and Accomplishments:
  • STAR Award
  • Corporate Segment - Business Marketing
  • Sales Leadership - Negotiation
  • Contract Negotiations Expertise
  • Director of Sales of the Year - Edelman Press Release
  • General Manager - Limited/Full-Service Hotels
  • Operations Management
  • Staff Hiring - Onboarding
  • Staff Management
  • Budget Administration
  • New Hotel Construction Project Management
  • Investor Relations
  • Independent Hospitality Consultant

Timeline

Certified Hotel Admin(CHA) General Manager

Choice Hotels International
08.2007 - 2014

Licensed Realtor

Century 21 / Real Estate Executives

Owner - Real Estate Development

RS Design & Development, LLC.
2014 - 2023

(CHA) Certified Hotel Administrator

Choice Hotels International
2007 - 2014

Director of Sales / General Manager

LaQuinta Inns & Suites, Holiday Inn & Suites, Choice Hotels International
1998 - 2014

No Degree - Computer And Information Systems

Owen Technical Institute of Technology

(CHA) Certified Hotel Administrator - Certified Hospitality Management Professional

American Hotel & Lodging Association Education Foundation

Licensed Realtor - Commercial And Residential Properties

Real Estate Licencing

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Susan Bashaw