Nikola Pantovic
Summary
Dynamic and versatile professional with a solid foundation in civil engineering, hands-on experience in construction labor, an active California real estate license, and a decade of proven leadership in the hospitality and restaurant industry. Exceptional multilingual communication skills combined with a relentless commitment to achieving the highest standards of service and performance. Adept at adapting to diverse work environments and fostering client satisfaction. Eager to channel this unique skill set into a dynamic and growth-oriented career opportunity.
Overview
10
10
years of professional experience
3
3
Certification
Work History
Licensed Realtor
Keller Williams San Diego Metro
05.2022 - 07.2023
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Maintained connections with clients to encourage repeat business and referrals.
- Provided excellent customer service by promptly addressing inquiries, concerns, and issues, leading to a high level of client satisfaction.
Bartender
The U.S. Grant Hotel
01.2020 - 11.2020
- Provided outstanding service following Forbes Luxury Service Standards guidelines
- Prepared and served a variety of Hotel's unique and signature high end cocktails and whiskeys
- Enhanced guests overall experience by offering and sharing my knowledge of spirits, wines, and beers, as well as the rich history of this legendary hotel
- Ensured that the bar was always set to satisfy and deliver the very high expectations this hotel is known for.
Bartender
Embassy Suites La Jolla Hilton
12.2018 - 01.2020
- Greeted guests, assessed bar guests needs, preferences and made suggestions
- Advertised, marketed and recommended menu options to guests to increase guest satisfaction
- Engaged conversation with guests and promoted Hotel services in an informative way
- Served and prepared craft cocktails
- Performed opening and closing duties and maintained all sanitation procedures, as well as food and beverage safety guidelines.
Restaurant Manager
Kous Kous Moroccan Bistro and Lounge
03.2016 - 10.2018
- Assisted General Manager with planning of all of the events and large parties
- Provided extended training to new bartenders for a unique craft cocktails menu
- Communicated with BOH to ensure everything is up to standards and the service is running smoothly
- Provided aid to all staff as needed
- Trained all FOH employees
- Tracked inventory and ordered supplies for the restaurant.
Education
Senior Year in Civil Engineering - Construction Management
University of Belgrade
High School Diploma - Construction Technician
Sumarska Skola
06.2009
Skills
- AutoCAD
- Microsoft Office
- Engineering
- Multilingual
- Management Experience
- Restaurant Experience
- Hotel Experience
- Construction Experience
- Blueprint Reading
Certification
- TIPS Certified
- Food Handler
- Real Estate License
Languages
English
Native or Bilingual
Serbo-Croatian
Native or Bilingual
Spanish
Professional Working
Personal Information
Willing To Relocate: Anywhere
Timeline
Licensed Realtor
Keller Williams San Diego Metro
05.2022 - 07.2023
Bartender
The U.S. Grant Hotel
01.2020 - 11.2020
Bartender
Embassy Suites La Jolla Hilton
12.2018 - 01.2020
Restaurant Manager
Kous Kous Moroccan Bistro and Lounge
03.2016 - 10.2018
Senior Year in Civil Engineering - Construction Management
University of Belgrade
High School Diploma - Construction Technician
Sumarska Skola
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