Kylee Sheire
North Las Vegas,NV
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Gourmet Food Server
Cathedrale in Aria
03.2023 - Current
- Delivering luxury service to high profile guests while maintaining efficiency and professionalism.
- Acted as a liaison between guests and management, relaying feedback to improve service quality and address any concerns that arose during their visit.
- Enhanced customer satisfaction by providing personalized service and tailored recommendations based on individual preferences.
Restaurant Manager
Pizza Factory
01.2021 - 06.2021
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed delivery drivers on-call schedules by monitoring the demand in the queue and meeting it with the correct amount of drivers.
- While also being aware of labor to ensure no one is waiting for work and sending them home accordingly at the end of their shift.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Sales Specialist
Tao Restaurant and Lounge
10.2020 - 01.2021
- Fast pace, ever changing environment requiring vigilance, customer hospitality, and attention to detail.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Sales Specialist
Lavo Restaurant & Lounge
11.2018 - 08.2020
- Providing guests from all over the world with once-in-a-lifetime experiences in a high volume 'vibe dining' facility that offers a restaurant, lounge, and a modern twist on brunch.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Volunteer for Various Committees
Raise My Head Foundation
03.2018 - 03.2020
- Promote the mission of RMHF and the women it supports, and recruit team members active in the community, with a passion, a drive, to help women break free.
Freight Coordinator
King of Freight
07.2018 - 10.2018
- Develop and nurture relationships with a variety of industries with short and long distance freight needs, across the US and Canada.
Head Trainer/Lead Server
Hereford House
12.2015 - 07.2018
- High volume fine-dining Steakhouse, located inside the clubhouse of the award winning Terradyne Golf Club.
Education
Associates Degree in General Education -
01.2016
High school diploma -
01.2014
Skills
- Sales
- Food Safety Compliance
- Stress Tolerance
- Exceptional customer service
- Strong Work Ethic
- Fine dining experience
- Salesmanship
- Advanced Food Knowledge
- Multitasking
- Problem-Solving
- Attention to Detail
- Positive Attitude
Certification
- Food Handler Certificate
- T.A.M. Card
- Sherrifs Card
Timeline
Gourmet Food Server - Cathedrale in Aria
03.2023 - Current
Restaurant Manager - Pizza Factory
01.2021 - 06.2021
Sales Specialist - Tao Restaurant and Lounge
10.2020 - 01.2021
Sales Specialist - Lavo Restaurant & Lounge
11.2018 - 08.2020
Freight Coordinator - King of Freight
07.2018 - 10.2018
Volunteer for Various Committees - Raise My Head Foundation
03.2018 - 03.2020
Head Trainer/Lead Server - Hereford House
12.2015 - 07.2018
Fort Scott Community College - Associates Degree in General Education,
Wichita High School East - High school diploma,