Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Catsam

Newport,NH

Summary

Dynamic professional with extensive experience at Dartmouth-Hitchcock Medical Center, excelling in patient referral coordination and office administration. Proven ability to enhance communication across departments and deliver exceptional customer service. Highly organized, leveraging strong verbal and written communication skills to streamline scheduling and improve patient experiences.

Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.

Overview

16
16
years of professional experience

Work History

Main Line Secretary/Patient Referral Coordinator

Dartmouth-Hitchcock Medical Center
08.2009 - Current
  • Managed scheduling and appointment coordination for team members
  • Assisted in answering main line and sending communication to appropriate staff
  • Supported communication between departments through phone correspond
  • Scheduling patients with referrals and phone communication with appropriate appointments

Education

High School Diploma -

Bloomfield High School
Bloomfield
06-1975

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Timeline

Main Line Secretary/Patient Referral Coordinator

Dartmouth-Hitchcock Medical Center
08.2009 - Current

High School Diploma -

Bloomfield High School
Susan Catsam