Kimberly Salter
Brewton,AL
Summary
Detail-oriented office coordinator with strong skills in schedule coordination, customer service, and records management. Proven ability to enhance client satisfaction and streamline administrative processes.
Overview
16
16
years of professional experience
Work History
Office Coordinator/Patient Referral Coordinator
Moore Therapy Services P.C.
Brewton, AL
06.2022 - Current
- Coordinated patient scheduling to optimize appointment availability and enhance client satisfaction.
- Managed office inventory, ensuring adequate supplies for daily operations and minimizing downtime.
- Developed and maintained electronic filing systems to streamline document retrieval processes.
- Assisted in maintaining compliance with healthcare regulations through diligent record-keeping practices.
- Facilitated communication between clients and therapists, improving service delivery efficiency.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Area Sales Manager
Live Mobile
Brewton, AL
03.2018 - 06.2022
- Developed and implemented strategic sales initiatives to drive revenue growth across targeted regions.
- Cultivated relationships with key clients, enhancing customer loyalty and retention rates.
- Analyzed market trends and competitor activities to inform product positioning and promotional strategies.
- Led cross-functional teams to execute marketing campaigns, ensuring alignment with sales objectives.
- Trained and mentored junior sales staff, fostering a culture of performance excellence and professional development.
- Monitored sales metrics to assess team performance, identifying areas for improvement and implementing corrective actions.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Owner/Operator
Kim's Coney Island Burgers
Brewton, AL
02.2010 - 08.2016
- Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
- Trained staff on food safety standards and exceptional service techniques.
- Developed marketing strategies to increase community engagement and brand awareness.
- Managed inventory control, optimizing supply chain efficiency and reducing waste.
Education
Associate of Science - Business Administration And Management
Jefferson Davis Community College
Brewton, AL05-2020
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Administrative support
- Client relations
- File organization
- Workflow oversight
- Records management
- Document management
Timeline
Office Coordinator/Patient Referral Coordinator
Moore Therapy Services P.C.
06.2022 - Current
Area Sales Manager
Live Mobile
03.2018 - 06.2022
Owner/Operator
Kim's Coney Island Burgers
02.2010 - 08.2016
Associate of Science - Business Administration And Management
Jefferson Davis Community College