Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

SUSAN CERDA

Tyler,TX

Overview

2
2
years of professional experience

Work History

Assistant Manager

Southern Multifoods
Emory, TX
02.2024 - Current
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Managed customer service inquiries and complaints in a timely manner.

General Manager

Southern Multifoods
Canton, TX
07.2023 - 02.2024
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

High School Diploma -

Canton High School
Canton, TX
05-2014

Skills

  • Employee Scheduling
  • Product and service knowledge
  • Recruiting and interviewing
  • Money Handling
  • Staff Supervision

Timeline

Assistant Manager

Southern Multifoods
02.2024 - Current

General Manager

Southern Multifoods
07.2023 - 02.2024

High School Diploma -

Canton High School
SUSAN CERDA