Susan Cervantez
Marana,AZ
Summary
Conscientious Healthcare professional offering over 30 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Medical Assistant
Arizona Community Physicians
12.1992 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Completed EKGs and other tests based on Doctor's orders.
Education
Medical Assistant Certificate -
Apollo College (now Carrington)
Tucson, AZ10.1992
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Clinical Documentation
- Reliable team player
- Electronic Medical Records
- CPR
- Immunization Administration
- Maintaining confidentiality
- Complex Problem-Solving
- Trustworthy companion
- Valid Arizona driver's license
- Reliable transportation
Timeline
Medical Assistant
Arizona Community Physicians
12.1992 - Current
Medical Assistant Certificate -
Apollo College (now Carrington)
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