Susan Chen
Arlington Heights,IL
Summary
Hardworking and dependable job seeker with strong organizational skills eager to secure entry-level Human Resource Assistant/ Coordinator position. Reputation for excellent customer service, integrity, and attention to detail. Willing to learn and take on responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Payroll Administrator / Human Resource Assistant
Clean Earth Technology
04.2009 - 11.2009
- Calculated payroll deductions by accurately using Project Management software and processed payroll to meet preset requirements.
- Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Responded to employee questions and requests for information in timely fashion
Dealer Credit Administrator
Mercedes-Benz Financial
10.2003 - 06.2006
- Scheduled Physical Inventory Audits and corresponds to dealer inquiries
- Performed audit clearance and maintain a spreadsheet report of schedule of clearance
- Processed daily debits and credits and submit branch reports to corporate office
- Collected monthly interests, insurance, and reconciled monthly payments
- Transferred EFT upon approval from Credit Analysts
Human Resource Benefits/Payroll Administrator
CP Pistons
09.2001 - 06.2002
- Processed weekly payroll, quarterly worker's compensation, and new hire/ termination documents
- Involved in upgrading from manual payroll processing system to database payroll processing system
- Prepared end of the month report such as accrual, recap, vacation, overtime, and sick reports
- Administered COBRA and company benefits such as 401K, Cafeteria Plan, Health and Life Insurance
- Recorded and updated business account transactions in cash activity worksheet
- Verified and maintained all employee files, including confidential documents
- Prepared employee agreements and employee review documentations
- Maintained wage garnishments for child support collection agencies
Information System Analyst I
Merisel, Inc
05.1998 - 11.2000
- Maintained and implemented changes on AHD database for tracking helpdesk calls
- Provided technical support and resolution on general PC hardware, software, and application problems via email and phone
- Handled account administration for mail/scheduling system, network/NT, SAP, CAMBAR, Lotus Notes, and Lotus Organizer
- Escalated and logged issues in accordance to procedures, using AHD system and Access database for application requests
Education
Bachelor of Arts - Family Consumer Science
California State University of Long Beach
Long Beach, CA12.1997
Skills
- Administering Payroll
- Automated and Manual Check Processing
- Payroll Computation
- Vacation and Sick Leave Tracking
- Employee File Maintenance
- Pay Adjustments
- Workers Compensation
- New Hire Processing
- Biweekly Payroll Management
- Payroll and Benefits Administration
- HR Support
- Processing Garnishments
- Payroll Preparation
Certification
- CompTIA - A+ Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Believe you can and you're halfway there."
Theodore Roosevelt
Timeline
Payroll Administrator / Human Resource Assistant
Clean Earth Technology
04.2009 - 11.2009
Dealer Credit Administrator
Mercedes-Benz Financial
10.2003 - 06.2006
Human Resource Benefits/Payroll Administrator
CP Pistons
09.2001 - 06.2002
Information System Analyst I
Merisel, Inc
05.1998 - 11.2000
Bachelor of Arts - Family Consumer Science
California State University of Long Beach
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